Sr. Program Manager, New Markets (PMO)


Remote Hybrid Apr 1
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In-office locations: Santa Monica, CA, USA and Philadelphia, PA, USA. Remote location(s): United States. As a certified B Corp, our mission is truly woven into the fabric of what we do. As you grow professionally, you are doing good for the planet by helping us to transform the way consumers access clean energy and accelerate the world’s transition to a net-zero carbon future.  Our rapidly growing New Markets team is looking for a Program Manager that will play a needed role in our New Markets function, working across the business to manage the successful implementation of cross-functional projects in support of Inspire’s expansion into new markets. You will partner closely with the Director of Project Management, project managers, business analysts, cross-functional teams, and program and project stakeholders to ensure alignment and consistent delivery against project commitments. This role provides the opportunity to travel up to 50% to support success in the role (eg, in-person stakeholder meetings, project team collaboration, etc.) How you’ll help: 
  1. Accountable for the successful launch of new energy services and markets, including clean natural gas, additional retail energy market(s) and future business opportunities and/or integrations. 
  2. Ensure programs and projects are aligned to overarching organizational goals and strategy
  3. Drive operating rhythm for program and project teams across the business and for outside service providers, setting the vision for each initiative along with clear expectations, roles and goals for execution, removing roadblocks, and taking ownership of outcomes. 
  4. Deliver programs and projects on time, within budget and scope, and consistent with quality standards. 
  5. Communicate to senior leadership on a regular basis, providing insights, updates and action items relevant to their functions.
Some 1 year deliverables:
  • Initiate, plan, execute, control, monitor, and close projects for new clean energy services business lines
  • Assist in the development/evolution of a repeatable operating framework for project management based on lessons-learned and feedback from project team experience
  • Partner with business analysts to validate that planned project work will achieve desired business outcomes in a cost-effective way
  • Support ad hoc opportunities that may arise
Here’s what you’ll bring to the table:
  • Must Have
    • 5-8 years proven experience in full-cycle waterfall program and project management in a Project Management Office context
    • Experience running multiple, concurrent programs and/or projects with dedicated resources, non-dedicated resources (self-organizing teams), and/or a hybrid of both
    • Exceptional oral and written communication skills, including excellent listening to achieve understanding and negotiation to achieve alignment
    • Intermediate to advanced project management tools skills, for example, Microsoft Project, Microsoft Visio, AirTable, etc.
    • Intermediate to advanced productivity tools skills, for example Google Workspace, Microsoft Office, etc.
  • Nice to Have
    • Prior demonstrable experience with programs and projects related to new market expansion and/or process and system implementation and/or enhancement
    • Prior demonstrable experience effectively working with third party partners and vendors
    • Prior experience in the energy industry
    • Prior experience in renewable energy
    • Experience with agile teams
Our Work Model: Being bi-coastal, we have mastered the art of working collaboratively across different time zones and regions. Working from the comforts of our own homes, we don't mind the surprise cameos from children and pets. With our Open Workplace model, we encourage our teams to come together and take advantage of our collaborative work spaces in both Santa Monica, CA and Philadelphia, PA. We often host office events and celebrations that you won't want to miss! Here’s what we offer: Health & Wellness:
  • Medical/Dental/Vision coverage starts from day one
  • Summer Fridays and Wellness days
  • Mental Health Benefits (Headspace, Ginger)
  • Company Paid Parental Leave
Life at Inspire:
  • Flexible Time Off
  • 401(K) up to 4% Matching 
  • Employee Resource Groups
  • Treks through GivePower and the opportunity to participate in service trip
  • Training, development, and growth opportunities for all employees
  • Work from Home
  • Semi Annual Performance Bonuses
  • B Corporation Discounts
  • Open Office Floor Plan 
  • Dog-friendly workplace
  • Fun Company Events
More About Who We Are: Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future. We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. On average, one year of being an Inspire member can help avoid 9,639 pounds of carbon emissions - that is 7x more impactful than one year of recycling! 
Retirement & Stock Options Benefits
  • 401k with company contribution
Perks & Discounts
  • Bring Your Own Device Reimbursement
  • Casual Dress
  • Snacks Provided
Health & Wellness
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • FSA
  • Health Insurance
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Professional Development
  • Employee Recognition Programs
  • Tuition Reimbursement
Parental Benefits
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
  • Fully Remote Options
  • Pet Friendly Office
  • Paid Holidays
  • Unlimited PTO
What makes Inspire an exciting place to work? We are constantly working towards something bigger than ourselves. Our mission is what inspires and connects us. But we're also raising awareness for customers that they have choices when it comes to choosing an energy source. Roughly 20% of your overall carbon emissions come from your home — which is huge. You can eliminate that 20% from your carbon footprint simply by deciding to go with Inspire. Through data, we empower customers by informing them of their choices and giving them an option to positively impact the environment.   What’s unique about working on Inspire’s tech team? Between Philly and Santa Monica, we have about 60 people on our tech team. Being small, we’re able to bond and work together closely. Everyone across the entire team has a hand in creating something for customers. No one group comes up with ideas or roadmaps and presents them to the rest of the group; we collectively decide what we should be working on and how we can work towards bringing Inspire’s overall mission to life. We’ve created a very supportive and uplifting subculture. It’s not just about social events; it’s about asking, “How can we grow together? How can we work better together?”   How has Inspire has worked to improve employee work/life balance during the pandemic? Due to the always-on nature of working from home during quarantine, we found that people had started working more hours and taking less PTO. Even when we told people to take time off, they still seemed to check in and contribute. We established “bonus days,” where every other Friday is off for the entire company. That way, no one is working, employees don’t feel that they are missing anything, and everyone can truly relax and recharge.   What qualities make someone a promising job candidate at Inspire? Everyone at Inspire is driven by the mission to expand access to clean energy and work toward a zero-net carbon future. So we look for candidates who have that same passion for taking care of our earth. We’re a company of team players who collaborate closely, always ready to hop on Zoom to solve problems as a team. From a tech perspective, we want talented engineers of all levels, but we are also looking for people who also think deeply about the Inspire user and build features and solutions that work for them. People who are interested in their careers and helping grow the careers of those they work with share knowledge and level up their skill sets.