Sr. Analyst, Growth & Analytics

Inspire

Santa Monica, CA Hybrid May 13
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In-office locations: Santa Monica, CA, USA and Philadelphia, PA, USA. Remote location(s): United States. As a certified B Corp, our mission is truly woven into the fabric of what we do. As you grow professionally, you are doing good for the planet by helping us to transform the way consumers access clean energy and accelerate the world’s transition to a net-zero carbon future. Our rapidly growing Analytics team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet. The Senior Analyst role on the Analytics team is a high-impact, technical analytical resource within a centralized analytics team. We’re looking for someone who will support multiple areas of the business with a particular focus on customer value (LTV) analytics and Sales team support. The Senior Analyst will drive value through reporting, insight generation, data QA, and documentation as we expand our operating model, sales channels, and footprint. This position will be responsible for ensuring that all reporting takes advantage of best-in-class KPIs and will be proactive in identifying Inspire’s opportunity areas through their intimate familiarity with the data. Here's how you'll help:
  • Building and Maintaining Reporting, including automated reporting that is delivered to stakeholders and dashboards that enable self-serve insights.
  • Provide Data-Driven Strategic Recommendations to the business
  • Data Design and QA of prototypes that are cutting edge and used to answer new and important questions for business users through ad hoc analysis and reporting
  • Process & Prioritization will be key for this role as they must communicate status updates and work on the most critical problems for the org as defined by a priority ranking system.
  • Building Documentation in order to capture best practices and improve ease-of-access to actionable data across the organization
Some Year 1 Deliverables:
  • Assume primary ownership of key sales dashboards in order to maintain quality and expedite enhancements.
  • Design prototypes of new operating model KPI data sets and assist productionalizing them to become the single source of truth (SSOT) for KPI methodology and reporting accuracy.
  • Collaborate on recurring analyses and data driven recommendations for sales, commercial strategy, and pricing
  • Development of a comprehensive documentation suite that standardizes the terminology and methodology for Inspire’s Key Performance Indicators. This documentation would also describe the dashboards available to view these KPIs and measure the business.
Here’s what you’ll bring to the table:
  • Must Have
    • 3-4 years of work experience in Analytics or equivalent Advanced Analytics role.
    • Bachelor’s Degree in Finance, Marketing, Accounting or Quantitative/Technical major
    • Skilled with SQL (ex: Snowflake) and database table design - able to read/write structured and efficient queries against large data sets.
    • Power user of business intelligence tools (ex: Tableau) for data visualization and reporting.
    • Excellent communication skills working cross functionally to align on priorities and timelines as work is performed.
    • Team oriented with a high level of intellectual curiosity.
  • Nice to Have
    • Master’s degree in a quantitative field such as Computer Science, Business Analytics, Data Science, or similar.
    • Experience working collaboratively in git workflows.
    • Experience working at a Direct to Consumer (DTC) company. Continuity, club membership, and/or subscription experience.
    • Industry experience in energy, energy management, smart home, mobile app or other IoT device engagement.
    • Work experience in Python, R or other statistical tools.
    • Strong project management skills.
    • Proven ability to take complex data and clearly communicate the story behind it to a variety of audiences.
Our Work Model: Being bi-coastal, we have mastered the art of working collaboratively across different time zones and regions. Working from the comforts of our own homes, we don't mind the surprise cameos from children and pets. With our Open Workplace model, we encourage our teams to come together and take advantage of our collaborative work spaces in both Santa Monica, CA and Philadelphia, PA. We often host office events and celebrations that you won't want to miss! Here’s what we offer:

Health & Wellness:

    • Medical/Dental/Vision coverage starts from day one
    • Summer Fridays and Wellness days
    • Mental Health Benefits (Headspace, Ginger)
    • Company Paid Parental Leave

Life at Inspire:

    • Flexible Time Off
    • 401(K) up to 4% Matching
    • Employee Resource Groups
    • Treks through GivePower and the opportunity to participate in service trip
    • Training, development, and growth opportunities for all employees

Perks:

    • Work from Home
    • Semi Annual Performance Bonuses
    • Tuition Reimbursement
    • B Corporation Discounts
    • Open Office Floor Plan
    • Dog-friendly workplace
    • Fun Company Events
More About Who We Are: Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future.   We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. On average, one year of being an Inspire member can help avoid 9,639 pounds of carbon emissions - that is 7x more impactful than one year of recycling!
Retirement & Stock Options Benefits
  • 401k with company contribution
Perks & Discounts
  • Bring Your Own Device Reimbursement
  • Casual Dress
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
PTO/Flexibility
  • Commitment to Work/Life Harmony
  • Flexible Work Schedule
  • Paid Holidays
  • Paid Sick Days
  • Unlimited PTO
Health & Wellness
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • FSA
  • Health Insurance
  • HSA
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Professional Development
  • Employee Recognition Programs
  • Tuition Reimbursement
Parental Benefits
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
Other
  • Fully Remote Options
  • Pet Friendly Office
  • Pet Insurance
What makes Inspire an exciting place to work? We are constantly working towards something bigger than ourselves. Our mission is what inspires and connects us. But we're also raising awareness for customers that they have choices when it comes to choosing an energy source. Roughly 20% of your overall carbon emissions come from your home — which is huge. You can eliminate that 20% from your carbon footprint simply by deciding to go with Inspire. Through data, we empower customers by informing them of their choices and giving them an option to positively impact the environment.   What’s unique about working on Inspire’s tech team? Between Philly and Santa Monica, we have about 60 people on our tech team. Being small, we’re able to bond and work together closely. Everyone across the entire team has a hand in creating something for customers. No one group comes up with ideas or roadmaps and presents them to the rest of the group; we collectively decide what we should be working on and how we can work towards bringing Inspire’s overall mission to life. We’ve created a very supportive and uplifting subculture. It’s not just about social events; it’s about asking, “How can we grow together? How can we work better together?”   How has Inspire has worked to improve employee work/life balance during the pandemic? Due to the always-on nature of working from home during quarantine, we found that people had started working more hours and taking less PTO. Even when we told people to take time off, they still seemed to check in and contribute. We established “bonus days,” where every other Friday is off for the entire company. That way, no one is working, employees don’t feel that they are missing anything, and everyone can truly relax and recharge.   What qualities make someone a promising job candidate at Inspire? Everyone at Inspire is driven by the mission to expand access to clean energy and work toward a zero-net carbon future. So we look for candidates who have that same passion for taking care of our earth. We’re a company of team players who collaborate closely, always ready to hop on Zoom to solve problems as a team. From a tech perspective, we want talented engineers of all levels, but we are also looking for people who also think deeply about the Inspire user and build features and solutions that work for them. People who are interested in their careers and helping grow the careers of those they work with share knowledge and level up their skill sets.