Senior Product Manager, Growth - Technical.ly

Senior Product Manager, Growth

Inspire |  Philadelphia, PA | Product

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future. 

We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. For every year that a customer spends with Inspire Clean Energy, they have a greater impact on climate change than 10 years of strict recycling. 

Our rapidly growing team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet.

POSITION SUMMARY

As a Senior Product Manager of Growth, you’ll work closely with the core growth team within our consumer product. This team is a combination of product, product design and engineering. In addition, you will work closely with product marketing and other cross functional teams to define and deliver end-to-end solutions to acquire new Inspire users across our digital strategies.

This role requires you to be familiar with a wide range of acquisition tactics and technologies, familiarity with defining and measuring ROI, and highly adept at using data to inform decisions and evaluate performance.

To be successful, qualified applicants must be obsessively quantitative and creatively qualitative. You’ll need the numbers to tell you “what” but your own user obsession to tell you “why”.

THE SENIOR PRODUCT MANAGER HAS 6 MAIN RESPONSIBILITIES

  • Partner with cross-functional teams to find balanced and creative solutions to help drive user acquisition and engagement across the consumer platform.
  • Define A/B testing programs to optimize landing pages and other critical ROI drivers.
  • Help define the success metrics of the projects you work on and own the outcomes.
  • Work at all levels in the organization, with no job being considered too large or small.
  • Work cross-functionally to drive acquisition and retention efforts through managing bottlenecks, providing escalation management, balancing the business needs versus technical constraints, and maximizing business benefit while building great customer experiences
  • Manage roadmaps and feature prioritization across multiple platforms, collaborating with technical teams to bring ideas to life.

SOME YEAR 1 DELIVERABLES

  • Look at the top funnel data and build product initiatives to achieve higher success rates across our key metrics.
  • Leverage upsell opportunities throughout our product lines to gain maximum benefit from/for our customers.
  • Drive down CPA cost while converting more customers
  • Boost GMV opportunity through partner channel tactics

SUCCESS METRICS

  • Total conversion rate
  • Upsell rate
  • GMV
  • CPA
  • Margin

EXPERIENCE

  • Must Have
    • Minimum of 5+ years of product experience to include at least 1-2 years of growth experience
    • Demonstrated knowledge of technical product development and the software development lifecycle
    • Strong analytical skills, competence in SQL, and experience with tools for doing data analysis
    • Proven ability to manage roadmaps across multiple platforms and cross functional stakeholders.
    • Ability to influence across multiple levels and build relationships
    • Extensive knowledge of A/B testing frameworks, data tracking and event pipelines
    • Growth mindset and constant hunger to improve your product
    • Proven ability to influence and lead multidisciplinary teams to ensure that the squad is hitting or exceeding goals and prioritizing the most important projects.
  • Nice to Have
    • Experience with Segment, Mixpanel, Braze
    • Experience of building and supporting products at scale.
    • Experience designing intuitive mobile user interfaces and executing product plans with a well-defined process
    • Experience conducting user research to identify pain points and educate product design
    • Experience in retargeting strategies or with Google Tag Manager
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Health & Wellness
  • Dental Insurance
  • FSA
  • Health Insurance
  • HSA
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Other
  • Community Service Programs
  • Pet Friendly Office
Parental Benefits
  • Childcare Assistance Programs
  • Family Medical Leave
  • Flexible Work Schedule
  • Nursing Room
  • Parental Leave
Perks & Discounts
  • Bring Your Own Device Reimbursement
  • Casual Dress
  • Home Office Stipend
  • Offsite Company Events
  • Snacks Provided
Professional Development
  • Employee Recognition Programs
  • Training & Development Budget
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Commitment to Work/Life Harmony
  • Paid Holidays
  • Paid Sick Days
  • Unlimited PTO

What makes Inspire an exciting place to work?

We are constantly working towards something bigger than ourselves. Our mission is what inspires and connects us. But we're also raising awareness for customers that they have choices when it comes to choosing an energy source.

Roughly 20% of your overall carbon emissions come from your home — which is huge. You can eliminate that 20% from your carbon footprint simply by deciding to go with Inspire.

Through data, we empower customers by informing them of their choices and giving them an option to positively impact the environment.

 

What’s unique about working on Inspire’s tech team?

Between Philly and Santa Monica, we have about 60 people on our tech team. Being small, we’re able to bond and work together closely. Everyone across the entire team has a hand in creating something for customers. No one group comes up with ideas or roadmaps and presents them to the rest of the group; we collectively decide what we should be working on and how we can work towards bringing Inspire’s overall mission to life.

We’ve created a very supportive and uplifting subculture. It’s not just about social events; it’s about asking, “How can we grow together? How can we work better together?”

 

How has Inspire has worked to improve employee work/life balance during the pandemic?

Due to the always-on nature of working from home during quarantine, we found that people had started working more hours and taking less PTO. Even when we told people to take time off, they still seemed to check in and contribute. We established “bonus days,” where every other Friday is off for the entire company. That way, no one is working, employees don’t feel that they are missing anything, and everyone can truly relax and recharge.

 

What qualities make someone a promising job candidate at Inspire?

Everyone at Inspire is driven by the mission to expand access to clean energy and work toward a zero-net carbon future. So we look for candidates who have that same passion for taking care of our earth. We’re a company of team players who collaborate closely, always ready to hop on Zoom to solve problems as a team.

From a tech perspective, we want talented engineers of all levels, but we are also looking for people who also think deeply about the Inspire user and build features and solutions that work for them. People who are interested in their careers and helping grow the careers of those they work with share knowledge and level up their skill sets.

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