Senior Analyst - Technical.ly

Senior Analyst Santa Monica, CA

Inspire |  Santa Monica, CA | Data Science

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

ABOUT US

Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future.

We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. For every year that a customer spends with Inspire Clean Energy, they have a greater impact on climate change than 10 years of strict recycling.

Our rapidly growing team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet.

POSITION SUMMARY

The Senior Analyst role on the Analytics team is a high-impact, technical analytical resource within a centralized analytics team. We’re looking for someone who will support multiple areas of the business with a particular focus on customer value (LTV) analytics and Sales team support. The Senior Analyst will drive value through reporting, insight generation, data QA, and documentation as we expand our operating model, sales channels, and footprint. This position will be responsible for ensuring that all reporting takes advantage of best-in-class KPIs and will be proactive in identifying Inspire’s opportunity areas through their intimate familiarity with the data.

THE SENIOR ANALYST HAS 5 MAIN RESPONSIBILITIES

  • Building and Maintaining Reporting, including automated reporting that is delivered to stakeholders and dashboards that enable self-serve insights.
  • Provide Data-Driven Strategic Recommendations to the business
  • Data Design and QA of prototypes that are cutting edge and used to answer new and important questions for business users through ad hoc analysis and reporting
  • Process & Prioritization will be key for this role as they must communicate status updates and work on the most critical problems for the org as defined by a priority ranking system.
  • Building Documentation in order to capture best practices and improve ease-of-access to actionable data across the organization

SOME YEAR 1 DELIVERABLES

  • Assume primary ownership of key sales dashboards in order to maintain quality and expedite enhancements.
  • Design prototypes of new operating model KPI data sets and assist productionalizing them to become the single source of truth (SSOT) for KPI methodology and reporting accuracy.
  • Collaborate on recurring analyses and data driven recommendations for sales, commercial strategy, and pricing
  • Development of a comprehensive documentation suite that standardizes the terminology and methodology for Inspire’s Key Performance Indicators. This documentation would also describe the dashboards available to view these KPIs and measure the business.

SUCCESS METRICS

  • Throughput of business requests related to ad hoc analysis, data pulls, and enhancements to existing reports.
  • Strategic insights and recommendations provided on a recurring basis to stakeholders.
  • Development of complete and intuitive documentation of KPIs and processes.
  • Delivery of new data sources, reports, and dashboards.

DESIRED TRAITS

  • Practical Expertise – indexes highly as a strong individual contributor with a track record as a subject matter expert on sales and operating model data within Inspire.
  • Analytical – understands how to leverage data and analysis techniques to solve problems and identify root causes for determining or prescribing business outcomes
  • Strategic – knows how various areas of the business relate to one another and can identify the biggest levers to push or pull
  • Influential – can tell a highly comprehensive, detailed, data-driven story across a wide audience with a focus on driving key results

EXPERIENCE

  • Must Have
    • 3-4 years of work experience in Analytics or equivalent Advanced Analytics role.
    • Bachelor’s Degree in Finance, Marketing, Accounting or Quantitative/Technical major
    • Skilled with SQL (ex: Snowflake) and database table design – able to read/write structured and efficient queries against large data sets.
    • Power user of business intelligence tools (ex: Tableau) for data visualization and reporting.
    • Excellent communication skills working cross functionally to align on priorities and timelines as work is performed.
    • Team oriented with a high level of intellectual curiosity.
  • Nice to Have
    • Master’s degree in a quantitative field such as Computer Science, Business Analytics, Data Science, or similar.
    • Experience working collaboratively in git workflows.
    • Experience working at a Direct to Consumer (DTC) company. Continuity, club membership, and/or subscription experience.
    • Industry experience in energy, energy management, smart home, mobile app or other IoT device engagement.
    • Work experience in Python, R or other statistical tools.
    • Strong project management skills.
    • Proven ability to take complex data and clearly communicate the story behind it to a variety of audiences.
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Health & Wellness
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • FSA
  • Health Insurance
  • HSA
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Other
  • Fully Remote Options
  • Pet Friendly Office
Parental Benefits
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
Perks & Discounts
  • Bring Your Own Device Reimbursement
  • Casual Dress
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
Professional Development
  • Employee Recognition Programs
  • Tuition Reimbursement
PTO/Flexibility
  • Commitment to Work/Life Harmony
  • Flexible Work Schedule
  • Paid Holidays
  • Paid Sick Days
  • Unlimited PTO
Retirement & Stock Options Benefits
  • 401k with company contribution

What makes Inspire an exciting place to work?

We are constantly working towards something bigger than ourselves. Our mission is what inspires and connects us. But we're also raising awareness for customers that they have choices when it comes to choosing an energy source.

Roughly 20% of your overall carbon emissions come from your home — which is huge. You can eliminate that 20% from your carbon footprint simply by deciding to go with Inspire.

Through data, we empower customers by informing them of their choices and giving them an option to positively impact the environment.

 

What’s unique about working on Inspire’s tech team?

Between Philly and Santa Monica, we have about 60 people on our tech team. Being small, we’re able to bond and work together closely. Everyone across the entire team has a hand in creating something for customers. No one group comes up with ideas or roadmaps and presents them to the rest of the group; we collectively decide what we should be working on and how we can work towards bringing Inspire’s overall mission to life.

We’ve created a very supportive and uplifting subculture. It’s not just about social events; it’s about asking, “How can we grow together? How can we work better together?”

 

How has Inspire has worked to improve employee work/life balance during the pandemic?

Due to the always-on nature of working from home during quarantine, we found that people had started working more hours and taking less PTO. Even when we told people to take time off, they still seemed to check in and contribute. We established “bonus days,” where every other Friday is off for the entire company. That way, no one is working, employees don’t feel that they are missing anything, and everyone can truly relax and recharge.

 

What qualities make someone a promising job candidate at Inspire?

Everyone at Inspire is driven by the mission to expand access to clean energy and work toward a zero-net carbon future. So we look for candidates who have that same passion for taking care of our earth. We’re a company of team players who collaborate closely, always ready to hop on Zoom to solve problems as a team.

From a tech perspective, we want talented engineers of all levels, but we are also looking for people who also think deeply about the Inspire user and build features and solutions that work for them. People who are interested in their careers and helping grow the careers of those they work with share knowledge and level up their skill sets.

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