As Senior Product Manager for Internal Sales Tools, you empower Inspire’s efforts to provide a delightful, modern sales experience to our customers and accelerate the adoption of smart, renewable energy to the home.
As Senior Product Manager for Internal Sales Tools, you will have a unique opportunity to develop a suite of web and mobile products enable our sales organization to improve performance as it scales and grows. Working with the Director of Internal Tools, and VP of Product, you will develop and execute a strategy and roadmap for transitioning our sales operations from 3rd-party tools to internally built products. Your products will be obsessed on creating a stellar sales experience from the customer’s perspective, making sales agents more effective in their prospective and sales efforts and improving the managerial and operational capacity of sales management and senior leadership.
ABOUT THE CUSTOMER
The ultimate, if not only, measure of a sales experience is whether the customer decides to buy from and – more importantly – stay with Inspire. Often our customers’ first contact with Inspire is through a salesperson knocking on their door and walking them through the enrollment process. Here, first impressions determine the kind of relationship we are going to have with this customer (if at all). While the “users” of your products will be internal Inspire employees, your ultimate success depends on your ability to aid them in their efforts to build strong relationships with our customers and do so at scale.
RESPONSIBILITIES & DUTIES –
TRAITS REQUIRED FOR THE ROLE
SKILLS REQUIRED FOR THE ROLE
MEASURES OF SUCCESS
What are some examples of projects Inspire employees are working on?
Everyone is or becomes a full-stack developer. The company is very product-focused. Technologists are tasked with developing next generation consumer products that are easy to use and help members better understand their energy consumption. The team is currently working on Inspire’s consumer technology platform, which is written with a mix of Ruby and Angular 2, and using Ionic to create native mobile apps. Inspire’s tech team is constantly unlocking data that helps members optimize their energy usage, increase their home's value and decrease their carbon footprint.
How does Inspire encourage learning on the job?
Developers at Inspire love technology and are driven by their curiosity. It’s not a requirement to be an expert in the languages and tools we use, but it is a requirement to strive to get better at technology every day. At Inspire, coders get to learn and work with new technologies throughout the stack, whether it’s on the front-end, building API’s or working with our data scientists.
How does the company’s mission impact its technologists?
In the best way. Coders have opinions, and those opinions are welcomed at Inspire. While technical skills are important, Inspire is looking for technologists who want to feel a sense of purpose when they go to work everyday. Inspire’s dev team brings the company’s mission to life in everything it builds. At the end of the day, developers are asking themselves the same question their colleagues in other departments are asking: Is this going to help us achieve our mission?
What does the company do to loosen things up?
The drive to create a larger impact on this world is very real, but employees don’t take themselves too seriously. Every employee is an Avenger fighting climate change. Every employee also has his or her own story about their first “Cupcake Smash,” an internal birthday tradition that features an Avenger cape and a cupcake eating competition (could you eat a cupcake in one bite?). That is, unless you’re CEO and founder Patrick Maloney, who donned a pair of goggles and plunged his head into a bucket of water to bob for his birthday cupcake.
What is every-day company culture like?
Avengers will tell you that company culture is a big draw, and like everything else about Inspire, the company mission is a big part of it. The team is driven by the collective desire to create something new — to test, learn and solve the tough problems. Inspire’s staff is young, energized, and motivated by purpose-driven work. Avengers are encouraged to learn new skills and put them to the test. Outside of work, team members can often be found together, whether it be at a happy hour or office yoga session. Side projects are encouraged, and several employees use their free time to build something unrelated to work or engage with environmental justice organizations.
New jobs. Your inbox. Every week. Get it.