Inspire | Member Experience Specialist - Technical.ly

Member Experience Specialist

Inspire | Center City | Sales / Biz Dev

Job Description
Company Culture
Technical.ly Coverage

Inspire is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law

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When people join Inspire, they’re not just another employee; they’re an Avenger. It has a lot more to do with protecting our planet than it does with a love for high-budget blockbusters. Inspire’s mission is to drive massive progress towards a brighter energy future. The company believes simplifying consumer adoption of clean energy and smart home technologies is the vehicle best-equipped to get us there.

Inspire is developing technology products that empower people to live smarter, and connect to power fit for the 21st century. The company’s flagship product is a Netflix-style subscription to wind power. Its proprietary operating system creates custom subscriptions for each home by analyzing data like energy use, occupancy, weather history and real estate trends. This model represents a fundamental shift in the traditional payment mechanism for energy. Many local Avengers become Inspire members, and every Inspire technologist tests new products before they’re released.

The company is in rapid growth mode, with approximately half of the team in its Center City, Philadelphia office and the other half in Santa Monica, California. Despite the distance, silos don’t exist at Inspire. Bi-coastal team members collaborate closely with company-wide Slack channels and both offices have live video streams to encourage interactions throughout the day. When the member support team (known internally as “member support Avengers”) said their CRM software was lackluster, the product and development teams fixed it by building an entirely new platform customized to their needs.  

Team members in Philadelphia have the opportunity to spend time working in Santa Monica, and vice versa. Santa Monica employees might have the luxury of working in beautiful Southern California, but Philadelphia-based staff are afforded an incredible view of City Hall from Inspire’s lofty perch across the street. All Inspire employees, however, share a passion for the environment and a perpetual thirst for learning — especially on the job. Just ask Inspire’s developers, who learned Angular 2 to build the company’s consumer technology platform.

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