Director, Human Resources - Technical.ly

Director, Human Resources Philadelphia, PA or Santa Monica, CA

Inspire |  Philadelphia, PA or Santa Monica, CA | HR / Recruiting

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

ABOUT US

Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future.

We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. For every year that a customer spends with Inspire Clean Energy, they have a greater impact on climate change than 10 years of strict recycling.

Our rapidly growing team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet.

POSITION SUMMARY

As the Director, Human Resources at Inspire, you and your team will become key partners and trusted advisors to leaders and employees across our organization.  You’ll partner with leadership across the organization and the People team to provide expertise and consultation in change management, DE&I, talent review calibrations, performance management, succession planning, promotions, employee experience and talent development.

We are a high growth, high performance culture and this role is critical to optimizing our people strategy throughout the employee lifecycle.  You will be responsible for utilizing People data and analytics to provide a strategic approach to identify, prioritize and successfully propose, implement and execute on People initiatives and projects.

THE DIRECTOR, HR HAS 6 MAIN RESPONSIBILITIES

  1. Reinforce High-Performance Culture work closely with our managers on how to set clear performance expectations and provide ongoing and direct feedback. Utilize data to identify gaps and propose training and/or coaching opportunities.
  2. Talent Strategy Roadmap:  Lead the organization’s multi-year talent strategy and work directly with leadership to identify and build the capability, programs and processes needed to support the business strategy in partnership with key players on the People team.
  3. Retain and Engage Talent: Gain deep knowledge on the unique talent challenges of your assigned team and work with leaders and team members to address them.  This will include career pathing/ job definition, retention strategies, and partnering with Learning and Development.
  4. Lead Core People Processes:  Guide your teams through Inspire’s talent processes and programs, including: performance management and compensation reviews, employee survey action planning, talent review, gap analysis, succession planning, organizational design, and headcount planning.
  5. Advise on Employee Relations Issues:  Support managers through the performance management process on your assigned teams including performance improvement plans and various employee relations issues and terminations.
  6. Lead your Team:  Build and develop a team capable of identifying and solving talent challenges across the organization.  Partner effectively across other parts of People:Talent Acquisition, Learning, People Ops, Comp & Analytics and Employee Experience to ensure that they are aware of organizational changes that could impact their work and have the right context to support the business well.

SOME YEAR 1 DELIVERABLES

  • Lead the redesign of the Performance Management, Feedback, Engagement & Recognition Systems in partnership with Compensation & Analytics Sr Manager.
  • Design and Implement Talent Review, Gap Analysis, HiPo Acceleration & Succession Planning
  • Partner with VP People to lead the 2022 Organizational Design & Headcount Planning process
  • Build out 12-18 month talent strategy roadmap across the organization
  • Create a streamlined job description evaluation process and a sustainable job description library
  • Provide critical inputs and guidance to our Compensation & Analytics team around the Comp Adjustment & Promotion process

SUCCESS METRICS

  • Goal Attainment within your assigned organizations
  • Employee Retention (Regrettable Voluntary Turnover)
  • Talent Strategy roadmap in place
  • Job Description development and library set up

DESIRED TRAITS

  • Self-Managing:  must be able to regulate time, attention and emotions, while remaining aware of your strengths, weaknesses and potential sources of bias.
  • Effective Communicator:  able to communicate on all levels: one on one, to the department and to the entire team, as well as via phone, email and online.
  • Accountable And Responsible: you appreciate the importance of supporting and encouraging individuality while also understanding organizational structures and the need to follow rules and policies. They are able to balance different perspectives while taking appropriate action.
  • Agile: you are willing and able to adapt to suddenly changing circumstances and to know how and when to seize on opportunities amid a changing landscape.  You are flexible in your mindset and are willing to try new approaches and ideas,

EXPERIENCE

Must Have

  • 8+ years progressively responsible HR roles including experience or exposure to areas such as talent acquisition, talent management, learning & development, employee engagement, employee relations and diversity, equity and inclusion.
  • 3+ years of experience guiding, developing, coaching and managing a team of 2 or more
  • Experience implementing a wide range of creative and thoughtful talent management strategies and programs in a fast-paced, high-growth company to include, future of work, DE&I, performance management and talent review.
  • Experience creating and executing on tactical HR programs that solve people / business problems.
  • Excellent facilitation and communication skills with an innate ability to identify root cause and coach for change while motivating others.
  • High level of integrity, authenticity, and dependability with a bias for action and results-orientation.
  • Intermediate to advanced experience with GSuite and Microsoft tools such as Excel/Sheet and PowerPoint/Slides

Nice to Have

  • Excitement for applying creative and innovative solutions to solve complex problems.
  • Skills with focus on change management, analytics, project management, planning and execution excellence.
  • Previous experience building or informing general compensations structures and incentive plans
  • Familiarity with Greenhouse and TriNet helpful
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Health & Wellness
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • FSA
  • Health Insurance
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Other
  • Fully Remote Options
  • Pet Friendly Office
Parental Benefits
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
Perks & Discounts
  • Bring Your Own Device Reimbursement
  • Casual Dress
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
Professional Development
  • Employee Recognition Programs
  • Tuition Reimbursement
PTO/Flexibility
  • Commitment to Work/Life Harmony
  • Flexible Work Schedule
  • Paid Holidays
  • Paid Sick Days
  • Unlimited PTO
Retirement & Stock Options Benefits
  • 401k with company contribution

What makes Inspire an exciting place to work?

We are constantly working towards something bigger than ourselves. Our mission is what inspires and connects us. But we're also raising awareness for customers that they have choices when it comes to choosing an energy source.

Roughly 20% of your overall carbon emissions come from your home — which is huge. You can eliminate that 20% from your carbon footprint simply by deciding to go with Inspire.

Through data, we empower customers by informing them of their choices and giving them an option to positively impact the environment.

 

What’s unique about working on Inspire’s tech team?

Between Philly and Santa Monica, we have about 60 people on our tech team. Being small, we’re able to bond and work together closely. Everyone across the entire team has a hand in creating something for customers. No one group comes up with ideas or roadmaps and presents them to the rest of the group; we collectively decide what we should be working on and how we can work towards bringing Inspire’s overall mission to life.

We’ve created a very supportive and uplifting subculture. It’s not just about social events; it’s about asking, “How can we grow together? How can we work better together?”

 

How has Inspire has worked to improve employee work/life balance during the pandemic?

Due to the always-on nature of working from home during quarantine, we found that people had started working more hours and taking less PTO. Even when we told people to take time off, they still seemed to check in and contribute. We established “bonus days,” where every other Friday is off for the entire company. That way, no one is working, employees don’t feel that they are missing anything, and everyone can truly relax and recharge.

 

What qualities make someone a promising job candidate at Inspire?

Everyone at Inspire is driven by the mission to expand access to clean energy and work toward a zero-net carbon future. So we look for candidates who have that same passion for taking care of our earth. We’re a company of team players who collaborate closely, always ready to hop on Zoom to solve problems as a team.

From a tech perspective, we want talented engineers of all levels, but we are also looking for people who also think deeply about the Inspire user and build features and solutions that work for them. People who are interested in their careers and helping grow the careers of those they work with share knowledge and level up their skill sets.

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