Associate, Product Manager (Pricing)


Remote Apr 18
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In-office locations: Santa Monica, CA, USA and Philadelphia, PA, USA. Remote location(s): United States. As a certified B Corp, our mission is truly woven into the fabric of what we do. As you grow professionally, you are doing good for the planet by helping us to transform the way consumers access clean energy and accelerate the world’s transition to a net-zero carbon future. Our rapidly growing Member Operations Team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet. We are looking for a Associate Product Manager (Pricing) to help us build best-in-class automation and tooling as the company continues to scale into additional markets and products over the coming years. This role will be part of Inspire’s Pricing Services product team which provides the foundational technology that allows us to pursue our mission by ensuring that everyone who wants clean energy for their home can get it seamlessly. Leveraging data that enables us to price personalized offers for our customers, this team ensures that we are able to continuously optimize and scale our core business offerings and processes. The Associate Product Manager (Pricing) will assist the product team in discovering and scoping new features and improvements for our internal products. They’ll be responsible for gathering, synthesizing, and documenting requirements in coordination with internal stakeholders while also executing on product delivery with design, engineering, and analytics partners. How you’ll help:
  • Assist with the prioritization and execution of the pricing product roadmap
  • Partner closely with our Analytics team to stay up close to the performance of our pricing services and identify gaps in our data observability
  • Own features end-to-end, including leading product discovery, writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and outcomes throughout the company
  • Create and maintain documentation covering our pricing technology and processes
Some 1 year deliverables:
  • Develop and deliver the product vision, strategy, and roadmap for your area of ownership in partnership with the Director of Product.
  • Identify and deliver features and enhancements that minimize manual effort and errors while delighting customers and creating value for Inspire.
  • Create and improve tools that our internal business users can leverage to deliver on margin and gross profit plan expectations.
  • Create and maintain a documentation library of pricing-related technology and services for use in training internal business users on our tools.
Here’s what you’ll bring to the table:
  • Must Have
    • 3-4 years of experience required, with at least  2 years in a product management, project management, or systems operation role, driving improvements working with agile software development teams
    • Experience conducting qualitative and quantitative analysis using common research methodologies and leveraging tools like Tableau, Mode, and Mixpanel to inform prioritization and decision-making
    • Ability to write clear specifications for features that define a clear, meaningful, and achievable goal. Your specs describe functionality in sufficient detail for stakeholders to understand the value created and for engineers to build the feature
    • Demonstrated track record of product discovery, identifying teams and other stakeholders directly impacted by your project, gathering their feedback, and working with them to identify constraints and requirements
    • Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative and documentation
  • Nice to Have
    • Experience in the retail energy industry
    • Experience managing and shipping B2B products and features
    • Experience managing and shipping internal tools
    • Experience with UX design and creating mockups and prototypes of various fidelity
    • Experience in a Business Analyst role or similar
    • Experience working in a high-growth scaling product management organization
Retirement & Stock Options Benefits
  • 401k with company contribution
Perks & Discounts
  • Casual Dress
  • Cell Phone Reimbursement
  • Snacks Provided
Health & Wellness
  • Dental Insurance
  • Employee Assistance Program (EAP)
  • FSA
  • Health Insurance
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Professional Development
  • Employee Recognition Programs
  • Tuition Reimbursement
Parental Benefits
  • Family Medical Leave
  • Nursing Room
  • Parental Leave
  • Fully Remote Options
  • Pet Friendly Office
  • Paid Holidays
  • Unlimited PTO
What makes Inspire an exciting place to work? We are constantly working towards something bigger than ourselves. Our mission is what inspires and connects us. But we're also raising awareness for customers that they have choices when it comes to choosing an energy source. Roughly 20% of your overall carbon emissions come from your home — which is huge. You can eliminate that 20% from your carbon footprint simply by deciding to go with Inspire. Through data, we empower customers by informing them of their choices and giving them an option to positively impact the environment.   What’s unique about working on Inspire’s tech team? Between Philly and Santa Monica, we have about 60 people on our tech team. Being small, we’re able to bond and work together closely. Everyone across the entire team has a hand in creating something for customers. No one group comes up with ideas or roadmaps and presents them to the rest of the group; we collectively decide what we should be working on and how we can work towards bringing Inspire’s overall mission to life. We’ve created a very supportive and uplifting subculture. It’s not just about social events; it’s about asking, “How can we grow together? How can we work better together?”   How has Inspire has worked to improve employee work/life balance during the pandemic? Due to the always-on nature of working from home during quarantine, we found that people had started working more hours and taking less PTO. Even when we told people to take time off, they still seemed to check in and contribute. We established “bonus days,” where every other Friday is off for the entire company. That way, no one is working, employees don’t feel that they are missing anything, and everyone can truly relax and recharge.   What qualities make someone a promising job candidate at Inspire? Everyone at Inspire is driven by the mission to expand access to clean energy and work toward a zero-net carbon future. So we look for candidates who have that same passion for taking care of our earth. We’re a company of team players who collaborate closely, always ready to hop on Zoom to solve problems as a team. From a tech perspective, we want talented engineers of all levels, but we are also looking for people who also think deeply about the Inspire user and build features and solutions that work for them. People who are interested in their careers and helping grow the careers of those they work with share knowledge and level up their skill sets.