Site Reliability Engineer - Technical.ly

Site Reliability Engineer Collegeville, PA

Infinite Blue |  Collegeville, PA | Other

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Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

Infinite Blue is a global leading provider of extendable apps for organizational resiliency and low-code development platforms for enterprises and independent software vendors. We are in search of a Site Reliability Engineer (SRE). An SRE is a member of the Infinite Blue DevOps team who is responsible for enabling stable infrastructure for Infinite Blue’s commercial solutions.

The DevOps team is responsible for uninterrupted functioning of client production environments as well as various lower environments for development, testing and staging.  The SRE will fulfill the critical role of ensuring our systems are healthy, monitored, and designed to scale.  The primary responsibility of the SRE will be to work with our product development teams that are building highly scalable, microservice based solutions to containerize, deploy, configure and maintain them in the various environments. This involves designing and building system infrastructure (infrastructure as code), implementing security policies and using best in class security tools, deploying products, and ensuring uninterrupted service in a client’s production environment. This role will have a strong focus on automation around application infrastructure deployment and operations and its related security and leverages the philosophy of infrastructure is software and treated as a software product with an SDLC.  The successful candidate ideally has experience with the infrastructure aspects of software as a service (SaaS).  As a member of the SRE team, the candidate will work with development teams to help create automated pipelines and solutions required for continuous delivery in an Agile plus DevOps culture.

This position requires some weekend and out-of-hours availability for on-call rotation, disaster recovery tests, Change Control, and project work.

This position is located in Collegeville, PA

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Install, maintain, upgrade, and improve application and platform development, testing and production systems
  • Develop and maintain automation for building infrastructure and running products
  • Build automation to ensure continuous deployment
  • Building and maintaining production environments with scalability, reliability, disaster recovery planning, monitoring, security, and high performance
  • Create and maintain thorough technical and procedural documentation and adhere to change control process to be SOC 2 audit compliant
  • Design and assist in the setup and maintenance of application monitoring and alerting and experience analyzing and mitigating security related issues and threats
  • Engage with development teams to ensure best practices are implemented – improve predictability and reliability of software releases, workflows and operating software
  • Reduce mean time to recovery (MTTR) by helping troubleshoot, monitor, alert, and automating recovery
  • Work with and support various team members across the organization, including engineering, support, and as needed other business areas like sales, marketing, strategic accounts as it relates to infrastructure and security RFPs

REQUIREMENTS

  • Bachelor’s degree preferably in computer science or equivalent with 5+ years’ experience with IT Infrastructure, Networking & Security
  • Candidate must have solid experience with deploying, maintaining, and supporting scalable cloud-based solution in a production environment
  • Strong problem solving and troubleshooting skills
  • Ability to work on an on-call basis and provide coverage during non-standard business hours including public/market holidays
  • Understand security controls
  • Experience in analyzing and mitigating security related issues and threats

SKILLS

  • Experience with Linux, AWS
  • Experience scripting in at least one of the following: PowerShell, BASH, Python
  • Experience with DevOps environments and containerization (Docker, Kubernetes)
  • Experience with Infrastructure as Code
  • Experience with WAF, Alert Logic, LDAP
  • Experience with cyber security; understanding of security concepts with hands-on experience in implementing security controls and compliance requirements
  • Experience with CI/CD processes and tools (Team City, Gitlab CI)
  • Experience with infrastructure monitoring tools (AWS CloudWatch, DataDog)
  • Proficient with SSH tunneling and multi-hop configurations
  • Understanding of networking and network topologies
  • Understanding of microservice architecture
  • Familiarity with chaos engineering
  • Familiar with GitOps
  • Excellent communication skills; collaborative and personable
  • Excellent documentation skills for incidents, architecture diagrams, and runbooks/checklists
  • Desire to work in a fast paced, evolving, growing, dynamic environment

CORE VALUES

Infinite Blue has a strong orientation towards these five core values.  Successful employees will demonstrate these capabilities:

  • Grit – courage and resolve to achieve our goals
  • Agile – ability to reassess and adapt quickly
  • Trust – confidence in our services and each other
  • One Team – strong alignment and collaboration across the company
  • Respect – all team members add value

Company Perks

  • Generous Vacation Package
  • Employee Benefits offered for full time employees and include: Medical/Dental/401K/etc.

Infinite Blue is an Equal Opportunity Employer.

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Health & Wellness
  • Dental Insurance
  • Health Insurance
  • HSA
  • Life Insurance
  • Long Term Disability
  • Mental Health Benefits
  • Short Term Disability
  • Vision Insurance
Other
  • Community Service Programs
Parental Benefits
  • Flexible Work Schedule
  • Nursing Room
  • Parental Leave
Perks & Discounts
  • Casual Dress
  • Offsite Company Events
  • Snacks Provided
Professional Development
  • Employee Recognition Programs
Retirement & Stock Options Benefits
  • 401k with company contribution
Vacation & Time Off Benefits
  • Commitment to Work/Life Harmony
  • Paid Holidays
  • PTO

How do Infinite Blue’s different teams work together?

Cross-collaboration amongst our teams happens every day. The business analyst team will work with our engineers, our engineers will touch base with account executives, account executives will work with the legal and marketing squads to make sure everything is on track. Our executives are always available for questions and conversations. Plus, our C-suite loves to learn from our hard-working, boots-on-the-ground employees and get a sense of their expertise. 

The team you are assigned to at Infinite Blue will always have a point person as a manager, so you’ll never feel lost. Don’t expect to stay in one lane, though; you’ll learn from a lot of diverse experiences and specialties at Infinite Blue.

 

How does Infinite Blue support its team’s growth?

We host monthly professional and personal development seminars for all of our employees. Why? It’s important that we’re cultivating the best possible team. Infinite Blue focuses on staff’s personal development because it’s not just about what you do on the clock. We want you to offer support so you can be happy and healthy in your personal life.

Not only do we hold those regular events, but professional development is part of everyday conversations. Where do you want to go in your career? What do you want to learn? Our managers and leadership team want to know so we can put you on a path toward your goals.

 

What type of person thrives at Infinite Blue?

Everyone is providing meaningful work, everyone has a say in the vision of the company and everyone is helping our products grow, so we are looking for people willing to get their hands dirty and perhaps push themselves outside the scope of what they’ve done before.

Don’t worry, you’ll have a great team to back you up at Infinite Blue.

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