Hivemapper | Director of Customer Development -

Director of Customer Development

Hivemapper |  DC | Other

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Job Description
Company Culture

This role:

Hivemapper’s Customer Development team is looking for people interested in helping to scale our public presence across both the Government and Commercial sectors. This involves owning the full story arc from first contact with a potential customer through to a signed deal. As a startup, every employee at Hivemapper is expected to be self-driven, excited to grow the company, and always developing new ways to succeed in our ever-changing environment.

All members of the Customer Development team work in both the Government and Commercial verticals and must be comfortable supporting multiple different opportunities and projects at once.

In this role you will: 
Brief every level of a customer organization include C-suite executives and their staff
Give talks at large conferences
Outbound to find new opportunities
Negotiate contracts with potential customers
Create new content to drive potential new opportunities – blog posts, social media initiatives, white papers, proposals, email campaigns, etc.
Work closely with the broader Hivemapper team to define the future of where our platform needs to go
At the end of the day, you will be responsible for driving customer demand and deal closures.

As a start up, we operate fast and give responsibility to every member of our team. We will always work to support each other, but every employee must be able to operate independently with their own drive and ownership of their area.


Travel will be required for this role, but expected to be less than 25% of the time (with the occasional surge).

Required Skills:

Clear and direct communicator both with customers and internally at Hivemapper – We aren’t looking for a person who makes everything always sound great even when it isn’t. We all do better when we’re operating with accurate information.
Knows how to run a customer through the sales cycle from first contact at an event or outbound call all the way through the contracting process.
Desire to build their own pipeline, source new leads, and bring those leads to fruition.
Willingness to expand beyond the classic “sales role” to help create marketing content, represent Hivemapper publicly at events, and work alongside the core Engineering team to provide feedback on what users are asking for.
Ability to generate account-based and thematic marketing campaigns to increase sales speed, reduce competitive risk, and build internal consensus within the account organization
Comfortable walking into a room of type A executives or subject matter experts and being the “Hivemapper expert”.

Bonus Skills:

Familiarity with GIS workflows and tools.
Familiarity with various visual collection platforms: camera systems, LiDAR data, video formats, collection metadata, drones, etc.
Familiarity with AWS, server-side software platforms, and SaaS and on-premises business/deployment models.
Software development or technical background and comfortable talking about the more technical side of software sales.
Experience in the oil and gas vertical.
Active US Government Clearance.
Part 107 drone pilots license.

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