| Director, Alternate Channels - Technical.ly

| Director, Alternate Channels

Inspire |  Philadelphia | Sales / Biz Dev

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

POSITION SUMMARY

Consumers, employees and partners today expect businesses to operate sustainably, and one of the highest impact ways to do this is by using clean power.

Inspire has successfully piloted an “Inspire for Business” product experience and customer acquisition effort and is looking for a high-powered commercial sales leader to scale the SMB segment of our growth.  This role will develop the strategy, channels, partners and team to acquire business members in high volume to fuel our connected movement.  

In addition to Commercial Sales, Inspire’s 2020 vision also includes a large focus on building its Alternate Channels (i.e. affiliate partnerships, dealer relationships, call center and concierge sales). This role will also help develop and execute the Alternate Channel strategy.

Strong candidates have a deep understanding of the go-to-market strategies required to achieve these tasks, knowledge and passion for clean energy and energy efficiency products and services, and relationships to serve as a foundation in the early stages of developing this effort.

THE DIRECTOR, ALTERNATE CHANNELS HAS THREE MAIN RESPONSIBILITIES

  1. Sales Strategy: Enhance and drive forward our commercial and alternate channel strategies to identify, target and acquire business members in high volume, including go-to-market, forecast and budget, channel mix, vendor/partner/broker relationships, compensation plans, etc.
  2. Sales Channel Management: Methodically prioritize and build sales channels, including but not limited to direct sales, telesales, and indirect broker sales.  Lead internal and external relationships to drive sales performance, amazing customer experience, and other strategic initiatives, such as lifetime value performance.
  3. Influence Product Roadmap: Help Inspire find product-market fit by representing customer needs, providing competitive intel, and partnering closely with Product, Engineering, and Product Marketing to bring solutions to our business members.

SOME 2020 DELIVERABLES

  • Join existing sales efforts, channels and relationships and drive month-over-month growth in results.
  • Develop deep understanding of customer needs, product opportunities, competitive landscape and partner internally on product roadmap.

SUCCESS METRICS

  • Month-over-month growth 

EXPERIENCE

  • Must Have
    • 6-8 years experience running a B2B sales channel, call centers and/or working with Dealers, Concierge Partners or other Affiliate Partners
    • Energy-related B2B sales experience (retail energy, efficiency, lighting, automation, etc.)
    • Vendor/broker management
    • Rolodex of relationships
  • Nice to Have
    • Tech-forward
    • High growth, early stage experience
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Health & Wellness Benefits
  • Dental
  • Health Insurance
  • Life Insurance
  • Vision
Parental Benefits
  • Family Medical Leave
  • Generous Parental Leave
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Snacks
Retirement & Stock Options Benefits
  • 401K
  • Company Equity
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

What are some examples of projects Inspire employees are working on?

Everyone is or becomes a full-stack developer. The company is very product-focused. Technologists are tasked with developing next generation consumer products that are easy to use and help members better understand their energy consumption. The team is currently working on Inspire’s consumer technology platform, which is written with a mix of Ruby and Angular 2, and using Ionic to create native mobile apps. Inspire’s tech team is constantly unlocking data that helps members optimize their energy usage, increase their home's value and decrease their carbon footprint.

How does Inspire encourage learning on the job?

Developers at Inspire love technology and are driven by their curiosity. It’s not a requirement to be an expert in the languages and tools we use, but it is a requirement to strive to get better at technology every day. At Inspire, coders get to learn and work with new technologies throughout the stack, whether it’s on the front-end, building API’s or working with our data scientists.

Outside of the office, engineers are given the chance to bond and develop their skills at a yearly hack-a-thon in Vermont. Some have even had the chance to spread Inspire’s mission globally. Through a trip to Colombia, a handful of Avengers paired up with a nonprofit, GivePower, to set up solar panels to help people in need of power.

How does the company’s mission impact its technologists?

In the best way. Coders have opinions, and those opinions are welcomed at Inspire. While technical skills are important, Inspire is looking for technologists who want to feel a sense of purpose when they go to work everyday. Inspire’s dev team brings the company’s mission to life in everything it builds. At the end of the day, developers are asking themselves the same question their colleagues in other departments are asking: Is this going to help us achieve our mission?

What does the company do to loosen things up?

The drive to create a larger impact on this world is very real, but employees don’t take themselves too seriously. Every employee is an Avenger fighting climate change. Every employee also has his or her own story about their first “Cupcake Smash,” an internal birthday tradition that features an Avenger cape and a cupcake eating competition (could you eat a cupcake in one bite?). That is, unless you’re CEO and founder Patrick Maloney, who donned a pair of goggles and plunged his head into a bucket of water to bob for his birthday cupcake.

What is every-day company culture like?

Avengers will tell you that company culture is a big draw, and like everything else about Inspire, the company mission is a big part of it. The team is driven by the collective desire to create something new — to test, learn and solve the tough problems. Inspire’s staff is young, energized, and motivated by purpose-driven work. Avengers are encouraged to learn new skills and put them to the test. Outside of work, team members can often be found together, whether it be at a happy hour or office yoga session. Side projects are encouraged, and several employees use their free time to build something unrelated to work or engage with environmental justice organizations.

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