Contract Recruiting Coordinator - Technical.ly

Contract Recruiting Coordinator

Crossbeam |  Remote | Operations

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

It’s an exciting time at Crossbeam. Just two years post-launch, we have over four thousand companies using our platform, raised more than $40M of venture capital from leading VC firms, and are working with awesome strategic investors like Salesforce, Hubspot, Okta, and Slack. 

 

Crossbeam helps companies partner with each other in a more data-driven way by acting as an escrow service for data. Our platform allows companies to find overlapping customers and prospects with their partners while keeping the rest of their data private and secure.

 

We  are currently in the process of growing our team which means all hands on deck for sourcing, scheduling, interviews, and documentation. Our People Operations team is looking to bring on someone to focus on supporting our recruiter and hiring teams to ensure a smooth candidate experience and enable the hiring team to move quickly through the process. This will start off 3 days a week (based on your schedule) and will grow to more hours as we get into a heavy hiring cycle.

 

Responsibilities include:

  • Understanding the Role. Sit in on job order calls with hiring managers, understand the kind of teammates we’re looking for.
  • Sourcing Candidates. Use your knowledge of the role to find qualified candidates and proactively reach out to them about Crossbeam and our roles.
  • Scheduling. Support the team by setting up calls between candidates & various legs of the business. 
  • Templatizing & Organizing. Help with the standardization of candidate communication in our ATS through templates & naming conventions. 
  • ATS Management. Focus on keeping our ATS up to date with correct candidate information and fulfill access requests by hiring managers as needed.
  • Job Posting. Help research, write, and edit job postings. Own the system for following up with job posts and find new and interesting ways of showcasing our jobs.
  • Interview support. Be “on standby” (on Slack) to troubleshoot in the case of technical or candidate communication issues.

 

These are some of your traits

  • Your attention to detail is impeccable. It’s rare that something will make it to a colleague’s desk with a typo or error. You understand that the details can make or break candidate experience.
  • You may have a basic understanding of applicant tracking systems (we use Greenhouse), and are a very quick learner when it comes to new tools.
  • You are a great written and verbal communicator, with the ability to speak with folks at all levels in an organization with professional candor.
  • You’re a good listener, and take detailed notes to ensure that all information is captured and communicated. 
  • You feel comfortable in a technology space and have the ability to pick up the industry language with ease. 
  • You are mindful of hiring teams’ time, and do whatever you can to improve internal processes and service to enable a seamless interview experience.
  • You understand that this is an internal customer service role, enabling our team to focus on interview conversations rather than administrative details.
  • You are willing and able to learn our brand and employer identity, and carry that through to the candidate experience, putting Crossbeam’s best foot forward.
  • You keep a calm and collected presence when interacting with candidates as well as internal teams. 

 

How We Work

Our team has always emphasized remote work, with teammates in the Philadelphia area and distributed across the country. We’re committed to a remote-first culture, with the majority of our collaborative work happening on Slack and Zoom.  

 

When we’re able and when travel feels comfortable again, we’ll celebrate with team offsites and events about once a quarter, and welcome our remote team to join for some facetime whenever they can. In the meantime, we’re focused on creating the best experience possible for new team members from a distance.

This role can be based anywhere in the US.

About Crossbeam

Crossbeam is a partner ecosystem  platform that helps companies build more valuable partnerships. We have an office in Philadelphia as well as a number of remote teammates across the US.

Our Values

Trust is our business. We create value by building trust in our company, our team, our technology, and our network. Never let anything compromise that trust.

 

Feed the Network. Our customer network is our most valuable asset. Prioritize its growth.

 

Equity. We will build a workplace that ensures everyone access to the same opportunities to share in our success.

 

This is Fun.  Few people are lucky enough to do what we do. Follow the fun in every step of the journey.

Benefits

This is a part time contract role starting 3 days a week (24-30 hours). Crossbeam offers:

  • Flexible working hours
  • Equipment
  • Remote work

 

Fully remote candidates are encouraged to apply. We have an office in Center City Philadelphia which we’ve closed temporarily due to COVID-19, with everyone working remotely. When we’re comfortable reopening the office, local candidates are also welcome to work from our Center City Philadelphia headquarters some or all of the time.

 

Crossbeam’s core value of Equity sits at the heart of our hiring process, and we’re proud to be building a culture where difference is valued. Applicants from diverse and non-traditional backgrounds are strongly encouraged to apply. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender, disability, age, or veteran status.

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Health & Wellness
  • Dental Insurance
  • Health Insurance
  • Short Term Disability
  • Vision Insurance
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Parental Leave
Perks & Discounts
  • Casual Dress
Retirement & Stock Options Benefits
  • 401K
  • Company Equity
Vacation & Time Off Benefits
  • Paid Holidays
  • Paid Sick Days
  • PTO

What are Crossbeam’s core values? 

Crossbeam was founded on four core values that serve as a throughline for how we operate and make decisions. They are “Trust is our Business,” “Feed the Network,” “Equity,” and “This is Fun.”

 

What does onboarding look like at Crossbeam?

As a remote-first company, we’ve worked hard to make sure that the onboarding, enablement, and ongoing support of our team members are world-class. From day one, you’re connected with members of the Crossbeam team who are dedicated to making sure you have everything you need, like our Team Experience Manager, Head of People Operations and Business Operations Associate. From there, you’ll connect with your manager and smaller team to get the flow of your day-to-day down. During the first week, we’ll also introduce you to Beamers from every level of the company, like our Partnerships or Product squads, so you get the full scope of what we are creating here at Crossbeam.

We’re very active on Zoom and Slack. We use a Slack App called Donut which allows the team to opt in for random connections with other Crossbeamers to help everyone feel a little more connected remotely.

Everyone’s job at Crossbeam is essential to our success, and we do the work to make sure you know that and have support from the start.

 

What will new hires learn at Crossbeam?

Coming in on your first day at Crossbeam, we will get you comfortable with the product, industry, and terminology as you begin to learn your new role.  For incoming engineers, we built “Crossbeam University,” which helps new hires get acclimated with our tech stack and process. For Sales, we have a demo and CRM certification process that eases you into a client-facing role.

As you become more acquainted with the team and your role, we will continue to help you grow in your career through facilitating internal training, 1:1s with leaders in the company and supporting your participation in external classes and conferences.

We want every new hire to feel comfortable bringing in new ideas and making suggestions to how we can be better. As much as you learn from us, we hope you are able to teach our team as well.

 

Tips for anyone ready to send their resume over? 

Get familiar with the Crossbeam team and what we’re building. We hire folks who believe in our work and what it offers our partners!

No one shows up to their first day of work knowing all the right answers to the questions they’ll face. And that’s OK. At Crossbeam, we’re looking for people open to learning and growing with our team as we work towards creating a great product. Active learners and doers, please do apply.

We really mean it when we say we’re building an equitable workplace. No matter your background, if you think you can apply your special expertise to Crossbeam’s mission, we want to hear from you.

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