Engineer 3 CAP – Observability - Technical.ly

Engineer 3 CAP – Observability

Comcast |  Philadelphia, PA | Dev / Eng

Job Description
Company Culture
Technical.ly Coverage

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

The Project:
Comcast’s Operational Visibility strategy is centered around the adoption of a consistent set of logging, metrics and distributed tracing tools and practices. CAP is building tools to simplify the adoption of Comcast’s operational visibility strategy. Your team will be hosting the infrastructure that will support the ingest, management and analysis of the logs, metrics and tracing datasets that are hosted in the platform. We are actively seeking a diverse set of candidates to join our team.

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

The Team: 

We value usable and working solutions now over a perfect solution later
We value diversity of opinion over group consensus
We value being able to pursue a plan together over everyone agreeing that the plan is the best one
We value context and responsibility over management visibility and direction
We start from the assumption that someone, somewhere has already figured out a solution to this problem; we value using their results over rediscovering them ourselves
We value actively and humbly seeking and appreciating honest feedback over preserving our egos
We value making decisions with research and reason over tradition or fear; we are fans of the scientific method
We value building it right over building it fast

Responsibilities: 

  • Maintain, grow and improve the T&P Splunk environment
    Support large-scale deployments across multiple datacenters
  • Monitor & track Splunk performance problems & administration
  • Build automation to spin up instances in cloud environments like AWS
  • Report status through JIRA tickets and track work effectively
    Work on multiple projects simultaneously and prioritize tasks across projects
  • Collaborate with our technical operations teams to provide outstanding customer service

Core Responsibilities

  • Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
  • Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.
  • Participates in training representatives and operations staff on internally developed software applications.
  • Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.
  • Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
  • Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.
  • Works with Quality Assurance team to determine if applications fit specification and technical requirements.
  • Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.
  • Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
  • Displays knowledge of and ability to apply, project management skills.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Preferred Qualifications: 

  • 3+ years experience in Linux Administration
  • UNIX/Linux background: facility with command-line utilities; familiarity with system administration tools and concepts
  • Extensive experience with Ansible, Terraform, and other deployment tools
  • BS in Computer Science, Computer Engineering or equivalent work experience
  • Experience with container methodologies & orchestration a plus
  • Experience working on multiple projects simultaneously and defining and managing task priorities
  • Familiarity with distributed systems, asynchronous messaging, and network protocols
  • Strong oral and written communication skills
  • Strong collaboration skills. Must be able to work in teams.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team – make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what’s right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor’s Degree: Computer Engineering

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is an EOE/Veterans/Disabled/LGBT employer.

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Comcast Corporation is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. ComcastCable is one of the nation's largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts.

 

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