At Comcast, we appreciate the skills you can offer, the diverse perspective you can provide, and the contributions you will make. We understand that while careers may pause, talent doesn’t. Our Act Two program offers you a chance to revamp your skills, gain new experience and get professional development support through our partnership with Path Forward.
You will support the design, development, and delivery of cybersecurity measurement and reporting focused on risk, hygiene, compliance, and impact. In collaboration with stakeholders, you will identify measurement and reporting requirements, examine and validate supporting data, and conceptualize and model new measures and metrics. You will further collaborate with stakeholders to produce attractive, effective, and performant report products.
What you will do
Facilitate the process of developing of measures and metrics with service and process owners
Retrieve data using UIs, APIs, and database queries, in collaboration with engineering teams and data source owners as needed
Assemble data models, assess data integrity, and confirm data fidelity
Identify notable patterns and trends revealed by the data
Author and publish reports with Microsoft Power BI including data sourcing, modeling, and visual design
Create and maintain relevant specifications and documentation
Support report consumers as required
Track the progress of team projects and collaborate on status reporting and roadmap development
What you should possess
Proficiency with business intelligence, data storage technologies, and data modeling
The ability to explore data, recognize meaningful patterns, and highlight potential issues
An entrepreneurial spirit, a strong sense of ownership, and results orientation
Flexibility, comfort with a fast pace, and the readiness to adapt to evolving requirements
Strong interpersonal and customer service skills; ability to collaborate with people at all levels of the organization
Strong written and oral communication skills; ability to communicate effectively in both business and technical terms
What you can expect
A cool and casual work environment with chances to showcase your skills
A culture of innovation and continuous learning
Training, support, and mentoring to expand and evolve your expertise
Opportunities to impact the security of Comcast products in millions of homes and businesses
For more insight into our culture, check out: https://jobs.comcast.com/meet-comcast/our-culture
Work Location:
Remote start but must live in Philadelphia
This six-month program will likely start remotely, but the expectation is for you to work from our Philadelphia offices when the company determines it is safe to do so and our offices reopen. Offers for the program are contingent upon candidates’ advance commitment to reside in a geographical area that is within commuting distance to our Philadelphia offices.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Be responsible for the customer experience – think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff – be hardworking learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
Win as a team – make big things happen by working together and being open to new insights.
Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Get results and growth.
Respect and promote inclusion & diversity.
Do what’s right for each other, our customers, investors and our communities.
Disclaimer:
This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
How do you support employees at Comcast?
There are multiple ways we aim to support our valued employees at Comcast. One is encouraging each employee to develop an individualized development plan (IDP) annually. An IDP documents how an employee feels about their current role and where they want their career to go. This is a time for employees to openly explain what they do and don’t want out of their time at Comcast.
Mentorship also plays a large role in our company culture. When hired, employees can automatically be paired with a mentor to guide their growth from the onset of their time in the company.
Plus, we believe in supporting employees holistically, not just in terms of the tasks they are responsible for. To cultivate positive spaces within the company, Comcast offers Employee Resource Groups (ERGs). ERGs are voluntary, employee-led groups made up of members within certain communities so they have an inclusive and collaborative touchstone at Comcast. Examples of ERGs include Black Employee Network, OUT@Comcast and MyAbilities Network. Currently, 35,000 employees are ERG members.
Once I’m employed at Comcast, what will I learn?
As a large and multi-faceted organization, employees at Comcast have the benefit of internal access to any sector of work they may be interested in. If you start working at Comcast and want to learn more about another department or team, we will connect you to an employee who can teach you and mentor you.
We love to hire internally, meaning you always have the option for career advancement. Comcast will also offer tuition assistance for employees interested in continuing education. We believe your success is synonymous with ours at Comcast, so never hesitate to ask about any type of professional development opportunity.
What kind of people do well at Comcast?
We look for someone who is confident and can hit the ground running. It's very challenging in technology to be able to step into a role and know it all. But we look for someone who uses their existing skills in order to be successful at our company.
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