| Sales Operations Analyst -

Sales Operations Analyst |  Fulton, MD | Ops / PM

Job Description
Perks + Benefits
Company Culture Coverage

Do you believe that creating process automation, dynamic metrics, and dashboards are keys to business success? Are you passionate about removing guesswork and enabling faster, more informed data-driven decision making by unlocking valuable business insights in corporate data? Interested in leveraging your knowledge, creativity, and experience to drive‘s growth and operations to the next level? You’re the person we’re looking for as our Sales Operations Analyst!


YOUR ROLE: is seeking a Sales Operations Analyst to assist our sales, operations, marketing, and delivery teams with operational support throughout our sales cycle. The Sales Operations Analyst will help to integrate, compile, analyze, and evaluate data on sales performance metrics to improve transparency and decision making. The ideal candidate will work cross organizationally to:

  • Channel information to the appropriate stakeholders
  • Provide ad-hoc analyses to various stakeholders across the business
  • Assist sales, operations, marketing, and delivery teams with operational tasks such as data analysis/reporting, policy/process implementation, and contract negotiation.



  • Being the resident Salesforce expert, you will be responsible for optimizing the platform and related business processes to drive improved data accuracy and cross-organizational transparency.
  • Optimize sales and operational tasks through innovative thinking, process improvement, and system enhancements.
  • Aid key stakeholders across business units in making more agile, data-driven decisions through improved access to sales reporting data.
  • Support the sales team on final required operational tasks to close opportunities for faster revenue recognition and improved customer satisfaction.
  • Assist the sales and operations teams with delivering and reviewing contracts with new prospects and existing customers.
  • Assist the marketing team with campaign and similar reporting to track ROI of marketing efforts.
  • Ensure smooth customer transitions from pre-sales to post-sales by helping coordinate guided evaluations and onboardings, and ensuring purchased products (i.e., licenses, professional services, etc.) are delivered and invoiced in an expeditious manner.



  • 2-5 years (mid-level) of relevant experience in a software sales organization.
  • Proficient in using and configuring Salesforce.
  • Demonstrated experience creating automated business processes.
  • Experience reviewing proposed changes to standard business contacts and NDAs.
  • Solid understanding of SaaS-based sales cycles.
  • Self-directed, and willing and able to lead initiatives.
  • Excellent verbal and written communication skills.
  • Excellent organizational and time management skills.
  • Ability to work in a fast-paced, startup environment.



  • Salesforce Certified Administrator or similar Salesforce certification.
  • Experience using a BI tool (Tableau, PowerBI, ext.)



  • Excellent compensation and amazing benefits, including top-of-the-line Blue Cross Blue Shield PPO healthcare coverage with ZERO deductibles. We pay for 100% of the employee AND dependents’ premium for medical, dental and vision!
  • 3% of direct compensation contribution to your 401(k) (no match required).
  • Generous time off that includes holidays, sick, and flexible PTO options to allow staff to spend time with friends and family.
  • Quarterly innovation days to help work on new challenging problems collaboratively.
  • Monthly lunches and happy hours to better connect with co-workers and talk about life outside of work.
  • A small-team collaborative environment that fosters communication and innovation.


If you want to help organizations spend less time managing and governing their cloud, and more time using their cloud, you’ve come to the right place. Apply below and we’ll be in touch shortly!


At, we are focused on making people’s lives in the cloud easier through innovative products built by passionate employees. We are looking to add talented, motivated people to our team to help achieve this mission through the engineering, support, and delivery of our revolutionary cloud governance solution.

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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Vision
  • Wellness Programs
  • Remote Work
  • Work from Home
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Generous Parental Leave
  • Mother Rooms
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Lunch
  • Snacks
  • Special Discounts
Professional Development
  • Online Trainings
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

What is the internal culture like at

Learning and on-the-job development are at the heart of the company’s approach. Employees are encouraged to expand on their existing skills and pursue new ones, almost always with direct help from a colleague. Mostly those skills are centered around tech, but it can be pretty unconventional, too — such as an employee-led cooking tutorial on how to make yogurt at home. 

And while the company may not pay for you to attend a more formal yogurt-school, it does actively support professional development, from extra room to experiment with tools and features, to tuition reimbursement for outside education. And there’s always someone willing to jump in and help, whether by answering a question on Slack or serving as a mentor. 

It’s that kind of support that’s created a culture that’s collegial while also driven, supportive while striving for excellence.

Tell us a little bit about the perks of working at HQ.

You’ve already read about the camaraderie, the team spirit, and the shared passion for building something great. Additional perks include regular lunch-and-learns, the ability to explore any number of interests — everything from new developer skills to Slack channels for car-lovers, plant-lovers, carb.- lovers, and more — and “Innovation Days:” At these quarterly events, employees take a break from their work, and instead team up to develop something truly different, from a homemade smart-mirror to wall art to decorate HQ.

What makes working at unique?

          Hasnat Ali, senior solutions delivery manager: “Oh, my god, the caliber of our people: the engineering, delivery, marketing, sales, operations teams – every single person that I get to work with on a daily basis is just amazing.”

          Tara Urso, senior product designer: “Everyone on the team really cares about the work that they’re doing and feels a sense of ownership over it. It’s evident in how they do their work. It’s not just about finding a solution, it’s about finding the best solution and going above and beyond and taking the time to really vet different avenues and arrive at the best possible solution. It speaks to people who are really passionate about what they do and not just check in and check out for the day.”

          John Lynch, COO: “When we started this organization, we really wanted to be different and an employee-centric company. We didn’t want to approach it as ‘business owners;’ we all had this common vision that we wanted to have the best cloud governance solution out there, but to get there in an enjoyable way. So not just build an amazing product, but make it so everyone can build an amazing career. Ten, 20 years from now, when people look back at, I would love it if everybody could think of it as the best job they ever had or the best work experience we ever had. If we can use that as the crux for making decisions, then we know we’re going in the right direction.”

What you look for in an employee:

The company values excellence and diversity: “We’re not looking for someone who’s a culture-fit but a culture-add: people who are going to bring new perspectives, new culture, and help us expand our culture and add to it,” COO John Lynch says. “It’s very unique to where we are geographically. It helps us attract the great talent that we need.”

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