People Operations Coordinator - Technical.ly

People Operations Coordinator

Azavea |  Philadelphia, PA (option for partial remote) | HR / People Operations / Recruiting

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage
The People Operations Coordinator will be responsible for supporting day-to-day people operations which include employee inquiries, office management, human resources process and policies, hiring/recruiting, and onboarding/offboarding. In addition to the People Operations Manager, you will support the Executive Team and our DEI Committee on special projects, reporting, and people-related events. You are a strong communicator, creative problem solver, and an empathetic listener. While you will be working closely with a supportive team, you should also be comfortable working independently, and demonstrate initiative, ownership, and responsibility.

About Azavea 

Azavea is a civic technology firm based in Philadelphia that uses geospatial data to build software and data analytics for the web. As a B Corporation, we’re committed to working on projects that have social, civic, and environmental impact and advancing the state-of-the-art through research. Our customers are a mix of public sector (local and federal government), nonprofits, and commercial organizations. We have particular expertise in climate change, water, land conservation, forestry, elections, and Earth observation imagery. You can learn more about what we do and working at Azavea at careers.azavea.com.

What You Will Do

You will be part of our Administrative team. The position has a diverse set of activities that will change from week to week, including:

Employee Life Cycle

    • Assist with new hire onboarding, including data and paperwork collection, orientation and welcome meetings, and pre-hire communication
    • Be an expert resource for employees and managers on Azavea policies, benefits, processes, and guidelines
    • Maintain our Human Resource Information System and keep personnel records up to date with internal partners and benefits vendors
    • Support employee engagement initiatives, including annual and quarterly engagement surveys, planning monthly and annual All-Company meetings, volunteer activities, employee committee events, office improvement projects, and recognition programs
    • Support diversity, equity, and inclusion (DEI) objectives and initiatives through training and learning sessions, team discussions, volunteer opportunities, or other projects that seek to incorporate a DEI focus into company culture and work

Office Management

    • Tracking and ordering the supplies we need to do our work
    • Monitor and manage company general email account
    • Ensure that the office is organized and stocked with supplies, snacks, and enough coffee to keep everyone happy
    • Manage setup and breakdown of office events

Recruitment

    • Set up new job openings in our applicant tracking system and distribute opportunities across job boards, social media platforms, and our email mailing lists
    • Coordinate with external staffing agencies and media partners to promote our openings and career opportunities
    • Attend career fairs and similar events to promote careers at Azavea
    • Schedule interviews, organize travel arrangements and communicate with candidates as they progress through the hiring pipeline
    • Support our commitment to building an equitable hiring process by monitoring candidate pass-through rate data, researching and evaluating sourcing opportunities to reach marginalized candidates, and tracking the impact of changes to our hiring process

You should

    • Approach people, processes, and problems with empathy, kindness, and respect
    • Demonstrate organization and time management skills
    • Be comfortable working independently and using initiative to get things done
    • Look for opportunities to improve the processes and environment around you
    • Excellent phone, email, and in-person communication skills
    • Have proficiency with basic business applications (i.e. GSuite, MS Office, etc), and prior experience with or comfort learning new software applications that support HR work.

A note on hiring during the COVID-19 pandemic 

The majority of our colleagues have historically worked out of our Philadelphia office, but during the pandemic we transitioned the entire company to remote work. While many of our colleagues are continuing to work remotely, for the time being, the office is now open and we can accommodate interviews depending on the health and safety concerns of you and our team. We are fortunate to have invested in meaningful work-from-home tools and processes over the years and have been able to continue providing a secure, flexible, and safe work environment for all of our colleagues. We ask for your patience as we adapt our hiring process as well, and are happy to answer any questions or concerns about the process.

Office and Benefits

Our Philadelphia headquarters is located in a brightly lit office on the 5th floor of a converted factory building in the Callowhill neighborhood, a short walk from Center City, the Reading Terminal Market, and SEPTA subway and regional rail stations. For bicyclists, we have in-house bike parking, showers, and lockers. The office itself is assembled as an open office plan with many smaller rooms and flexible spaces for team meetings and concentration time. You get your own desk with a Linux workstation or Apple laptop and extra monitors. We have flex time to deal with personal stuff, and most people work a 40 – 45 hour week on a regular schedule. After the first six months, our staff can also spend up to 10% of their time on an open-source, professional development, or R&D project. Recent 10% time projects have included experiments with data automation and Google Data Studio as well as learning projects on marketing and product management.
We offer a salary commensurate with skills and experience and a benefits package that includes: 
– Fully subsidized health care, dental care, prescription plan, including for spouse/partner and children
– Fully subsidized life and long-term disability insurance, plus voluntary short-term disability insurance
– Medical reimbursement plan to cover what the health insurance does not
– Retirement plan with matching percentage
– Almost 4 weeks paid vacation plus additional paid sick/personal time off
– Family and medical leave
– Flexible work schedule
– Paid parental leave
– Child care subsidy
– Paid time off for voting and volunteering
– Education assistance plan
– Student loan assistance
– Public transit and biking reimbursement plans
– Monthly guest lectures with lunches on the company
– 10% time for research or learning projects
– Profit-sharing bonus plan
– Financial transparency through an open book policy
– Kind, capable and thoughtful colleagues
We welcome qualified candidates from all walks of life and value diversity in our company. We prohibit discrimination based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, veteran status, military service, disability unrelated to job requirements, marital status, or domestic partner status.
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Health & Wellness
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Short Term Disability
  • Vision Insurance
Parental Benefits
  • Family Medical Leave
  • Flexible Work Schedule
  • Nursing Room
  • Parental Leave
Perks & Discounts
  • Casual Dress
  • Lunch Provided
  • Snacks Provided
  • Special Discounts
Professional Development
  • Tuition Reimbursement
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Paid Holidays
  • Paid Sick Days
  • PTO

Describe the people who work at your company. 

Azavea is a community of learners and our colleagues have varied backgrounds and interests. People at Azavea have previously taught, studied classical music, learned to fly a plane, and picked up various languages. We encourage everyone to learn about their coworkers through our regular company events and impromptu chats on Slack.

With flexible hours and trust in our colleagues’ abilities, several Azaveans work remotely full-time and even use that as an opportunity to travel around the world. Azavea is here to enrich your life, so you can put your best foot forward while clocked in and on your own time.

 

How is your company structured? 

Azavea has a team-based structure. Our software engineering teams, which are made up of several full-stack engineers and a project manager, build out our tools and services. These teams collaborate with functional teams made up of operations engineers, designers, marketers, business development professionals, and administrators. Team members check in with one another via daily and weekly stand-ups or critiques.

While onboarding, we find one-on-ones or two-on-ones as a helpful tool for supporting a new hire’s learning process. Questions are always encouraged at Azavea.

 

What does the learning and development process at your company look like? 

We’re the type of workplace that wants to lift up colleagues so the mentees can become mentors. We aim to not only build apps, but also the careers of our team members. For example, we provide opportunities for mentorship through our apprenticeship programs.

For skills development, Azavea has a “10% time” policy that allows every employee to use 10% of their work hours to pursue an original project. Not only does this enhance your resume, but it makes you an all-the-more confident technologist. Past 10% time projects at Azavea have included experiments with machine learning, building internal project management tools, reading groups, Coursera courses, and trying various forms of serverless processing with Amazon Lambda.

 

What drives your work?

Azavea is driven by the desire to do good for the public. A lot of the applications we build are designed with a specific audience in mind, and for those people, the tools we create affect their lives in a big way.

Above all, we seek applicants that align with our core values, which are:

Ownership mentality

Kindness, humility and respect

Create more value than you capture

Default to transparency

Focus on learning & growth

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