IT Support / Broadcast Engineer

Audacy

Detroit, Michigan May 19
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Audacy Detroit is looking for an experienced IT Support / Broadcast Engineer.  The IT Support / Broadcast Engineer is responsible for the installation, maintenance and repair of computers, Software set up and End User support, LAN/WAN networks and telecommunication equipment. May also assist the Market Engineers with the installation, maintenance and repair of studio, transmitting and ancillary equipment. This is a full-time position that reports to the Market Engineer. If you possess the following skills and experience, please contact us to discuss this opportunity.

 

What You'll Do:

- Maintain maximum up-time for all computer systems and LAN/WAN networks
- Follow routine maintenance procedures and schedules for all network and computer equipment.
- May assist in the installation and maintenance of control consoles, audio routers, recording equipment, microphones, digital audio systems, transmitters, antennas, control systems, remote equipment, etc.
- Responsibilities include keeping systems patched and software up to date, ensuring Backup software is current and operating correctly and being on Call 24/7 in the event of an emergency.
- Must be willing to learn about radio automations and routing systems

 

More About You:

Required & Preferred:

- 3+ years’ experience in IT technical support role
- Vast knowledge of the following operating systems:  Google Workspace, Zoom, Windows Server, Windows OS, Apple Mac OS and IOS & MS Office Systems.
- Ability to manage a local area network infrastructure
- Routing/Switching: MPLS, IP Multicast, VOIP Zoom Phones SIP
- LAN/WAN architectures including Ethernet, Spanning Tree, ISL and Point to Point Circuits.
- Interact with management and staff at all levels and ability to multi-task and handle pressures and deadlines
- Computer audio including WAV, MP2, MP3, AAC
- Knowledge of Broadcast digital playback systems, specifically Wide Orbit, Newsboss, Adobe Audition and Pro Tools, a plus
- Excellent customer service skills are required; must be extremely organized and detail oriented.
- May be required to lift 50 pounds
- Ability to climb stairs and ladders is required
- A valid driver's license, satisfactory completion of a motor vehicle record check, and, if the position requires use of applicant's own vehicle, proof of insurance is required.

Retirement & Stock Options Benefits
  • 401K
Health & Wellness
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Mental Health Benefits
  • Vision Insurance
PTO/Flexibility
  • Flexible Work Schedule
  • Paid Holidays
  • Unlimited PTO
Other
  • Hybrid Work Options
Parental Benefits
  • Parental Leave
Professional Development
  • Tuition Reimbursement
What are some ways Audacy recognizes, rewards and elevates successful employees? As a large company, we are always looking for ways to highlight our individual team members. Our “Chairman’s Circle” recognizes the top-performing revenue generators across the organization. “Audacy Rewards” enables anyone in the organization to celebrate a colleague who exhibits behaviors associated with our values of Community, Curiosity, Creativity and Courage. The announcement goes out to the entire company and employees receive points which can be redeemed for prizes or merchandise. “Winning@Work” is another way team members are celebrated. Audacy gives away trips to our major events to internal contest winners.   What is Audacy’s approach to work-life balance? We have an enormous amount of compassion and empathy for people’s personal lives. We prioritize employee wellness and building a realistic work-life balance. Anyone can go to their manager to discuss their needs, address any issues or ask for help prioritizing their workload. It is a very safe environment in which to ask for what you need in order to thrive. Managers are not tracking your hours, it’s about getting your work done and being productive. We trust our teams to be present and accomplish a lot, but we also trust them to take as much time as they need to have a successful home life. We believe that if you’re not taking care of yourself first, then you can’t do your job well, and it’s important that we strike that balance.   What social responsibility initiatives is Audacy involved with? We unite with our team, listeners and clients to create positive impact through Audacy Serves and our six specific pillars of commitment: ● Diversity, Equity & Inclusion ● Mental Health ● Civic Education ● The Environment ● Children’s Health ● Veterans & Service Members We use our voice to raise awareness of social issues, bringing communities together for good. See how in our 2021 Social Impact Report.   Who are you seeking to hire in 2022? Currently, we are scaling our digital content and podcast teams. We’re looking for exceptional talent with diverse backgrounds of lived experiences who can add unique perspectives, creativity and leadership. We have openings across the following teams: ● Engineering ● Ad sales and marketing ● Business development ● Analytics ● Product Management ● Product marketing