Systems Engineer

14 West

Baltimore May 26
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14West IT is looking for a qualified Systems Engineer to provide innovative, impactful solutions to our organization.  This individual will design and implement systems to help grow the business for our clients and continue to mature daily operations in resolving issues and mitigating technical challenges.  This candidate would be self-motivated and expected to have a mindset of always improving, enhancing and building efficient solutions.  This person would ideally have excellent communication and organization skills with attention to detail to maintain high quality results.  


Daily Responsibilities Include: 

  • Work with clients to gather requirements and build plans and solutions to meet their business objectives. 
  • Lead initiatives to promote and increase adoption of our standard corporate applications. 
  • Technical lead of Corporate Services including Office 365 products, including integration, operations and support for all 365 services. 
  • Partnering with vendors, IT Security and Compliance to ensure data protection and data loss prevention strategies for the company’s intellectual property are adhered to. 
  • Building and maintaining account lifecycle processes. 
  • Continued innovation of our conference spaces, Teams/Zoom rooms, as well as support and maintenance. 
  • Continually contribute documentation and update information to maintain our knowledge-base with SOP’s and training manuals for support. 
  • Collaborating on interdepartmental initiatives and mentoring team members. 
  • Continue to mature and improve support workflows using ITIL methodology. 


Essential Skills 

  • Strong technical and working expertise with productivity applications and collaboration tools. 
  • Working applied knowledge of Active Directory, Azure AD, AD Manager Pro and/or Active Roles. 
  • Have outstanding problem-solving and analytical abilities to critically evaluate information gathered from multiple sources, reconcile conflicts/risks, recommend best approach and corrective steps. 
  • Expertise in documenting requirements, establishing scope and objectives and determining the strategy for implementing systems to achieve business goals. 
  • Proficient with automating processes and tasks through self-service and automated workflows. 
  • Experience in organizing mid to large scale initiatives, project planning, discovery, design, solutioning. 
  • Proven ability to communicate with all levels within the company through written and verbal means. 



Associates or Bachelor’s degree preferred or equivalent work experience in related field. 

At least 5+ years in a Technical Engineer role along with 3+ years in a Customer Support/Service role. 


We offer a wide variety of benefits, programs, and services to our employees, including:

  • Medical, vision, and dental insurance plans
  • Employer-subsidized parking
  • 401(k) plan with employer matching
  • Generous vacation time and paid holidays
  • Fitness programs and discounts
  • Casual dress code

About 14 West

14 West exists to help companies grow and innovate on their own terms, and become sought-after employers. With the support of our experts and solutions, our clients are free to focus on their ideas, products, and customers. Our services include Personnel & Talent Acquisition, Financial Services, Communications, Legal, Technology Solutions, and Facilities.


Before applying for a role at 14 West, there are a few things you should know. We work hard. We like unique perspectives. We believe our time is better spent on testing new ideas than perfecting old ones. And we don't hold hands. Instead, we give people the freedom and resources they need to forge their own path. So, while there are no road maps to success, there are no limitations.


14 West is an Equal Opportunity Employer and complies with all applicable Federal, State and local employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. Applicants with disabilities who require a reasonable accommodation to participate in the application and/or interview process may contact us at to arrange for such accommodation.

Retirement & Stock Options Benefits
  • 401K
Perks & Discounts
  • Casual Dress
  • Offsite Company Events
  • Snacks Provided
  • Special Discounts
Health & Wellness
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Short Term Disability
  • Vision Insurance
  • Paid Holidays
  • Paid Sick Days
  • PTO
Parental Benefits
  • Parental Leave
Who are 14 West’s clients? The companies we work with are industry leaders in their own right. Some of the impressive names you’ll have the chance to support are The Oxford Club and Banyan Hill.   What brings the teams on 14 West’s different silos together? All of our groups have a service-centric mindset, where the client and their needs are above all else. There’s a hunger within the company that drives us to deliver a product to your client that is going to work and last.   What’s the professional development trajectory at 14 West? If you raise your hand and say you want to attend a specific conference or class, we will figure out a way to get you there. If you see room for growth within your role or a new initiative that you want to spearhead within the company, our management team will support you. Go-getters thrive at 14 West.   What do you hope future 14 West employees bring to the table? People who are eager to find a company to grow with.