14 West | Senior Network Engineer - Technical.ly

Senior Network Engineer

14 West |  Baltimore | Dev / Eng

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

14 West Information Technology is looking for a Senior Network Engineer that will provide strategic technology leadership for datacenter network technologies.  This role will be focused on project implementation, sustaining engineering and operational support for the 14 West IT network infrastructure. This role is a technical leadership role that will help define and implement operational requirements to meet the company’s goals for maintaining reliability and availability for all the Agora Companies.

In 2016, 2017, 2018, and 2019, 14 West was voted one of Baltimore’s Top Workplaces by The Baltimore Sun. You can learn more about life at 14 West by checking out our WestWord blog.


  • Partner with engineers on multiple teams responsible for maintaining network standards, security compliance, deployment and data center operational support for 14West IT.
  • Communicate with customers and peer organizations regarding maintenance needs, platform capabilities and service degradations.
  • Provide regular updates to senior level management and executives around project milestones and key operational metrics.
  • Wo­rk collaboratively with other operations and architecture groups to implement standards, best practices, and re-designs/re-engineer network components as needed.
  • Provide metrics and data baseline analysis for capacity planning and alerting.
  • Guide innovation and evolution of current Cisco Network Infrastructure both on premise and global remote offices as the business needs change and evolve, with a heavy focus on ACI and Datacenter networking technologies.
  • Provide visibility and reporting around technical accomplishments and work. Develop and follow industry best practices as it relates to change management.
  • Implement and provide ongoing project level guidance through Agile project management methodologies.
  • Maintain 24/7 uptime and support status utilizing on call rotations and the automation of monitoring and alerting of the Network/Datacenter infrastructure.
  • Work and collaborate with Product teams on a routine basis to understand current and future requirements as application architecture develop and change.


  • 5+ years experience performing Network Architecture/Engineering for large mission-critical Data Center environments.
  • Experienced with Data Center networking including Cisco ACI, WAN, Data Circuits, Security and Public Cloud Connectivity.
  • Well versed with modern routing architectures, including BGP, EIGRP, DWDM, VxLAN, GRE tunneling and VPN technologies.
  • Strong leadership abilities needed in order to coach and mentor engineers within multiple teams
  • Ability to compose and manage OKR personal goals and ensure they align with team OKR goals
  • Excellent interpersonal skills and a strong belief in a communicative and collaborative environment.


  • Bachelor’s Degree in engineering or related technical field or equivalent work experience
  • Familiarity with F5 GTM, LTM, ASM and device management
  • Experience dealing with multi-vendor solutions including Cisco ASA, Palo Alto and CheckPoint
  • Fundamental knowledge of DNS protocol and associated technologies
  • Knowledge of Network Access Control technologies and concepts using Cisco ISE
  • Experience with Solarwinds Orion and PRTG monitoring

We offer a wide variety of benefits, programs, and services to our employees, including:

  • Medical, vision, and dental insurance plans.
  • Employer-subsidized parking.
  • 401(k) plan with employer matching.
  • Generous vacation time and paid holidays.
  • Fitness programs and discounts.
  • Casual dress code.

About 14 West

14 West is the business services arm of The Agora, a network for more than 40 of the world’s most innovative media and marketing companies. By relying on us, The Agora Companies enjoy the unique luxury of focusing on the work they want to do… not the work they have to do. We share a history and a heritage with the businesses we support, and custom tailor our administrative and technical strategies to suit them. We believe passion is a critical ingredient in the services we provide. And we strive to deliver leading-edge yet sustainable solutions that promote perpetual growth.

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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Vision
  • Wellness Programs
Parental Benefits
  • Generous Parental Leave
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Snacks
  • Special Discounts
Professional Development
  • Online Trainings
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

What’s it like to work at 14 West in Baltimore?

Missing a day in the office at 14 West makes you feel as if you’ve missed out. We have a great group of really smart and motivated people that come up with truly brilliant solutions to the challenges we face in the publishing and subscription services we enable. This being said, the office is totally casual — people bring their dogs to work and there’s work/life balance in that you can work remotely if needed.

Our offices are beautiful. They make up a campus of 12 individual buildings in the Mount Vernon neighborhood of Baltimore. In the summertime when we have interns working with us it starts to feel like a college campus as you see the interns going from building to building with their backpacks. The buildings are a mix of incredible historic homes and some modern construction. We sit in massive open offices that carry mixes of the functional roles; this enables cross collaboration. You can stand up and go talk to anybody, you don’t have to set up formal meetings. It’s open and easy, and that’s how we’re able to move so quickly to get things done each day.

Who is 14 West and what do you do?

14 West is the backbone of The Agora; a network for over forty companies in publishing and direct marketing that exist across 17 countries. The various companies span from Money Map Press to The Oxford Club and the very first of The Agora Companies, International Living (now based in Waterford, Ireland). At 14 West, we are a centralized service provider that enables the growth and innovation of all these different niche companies; internally we refer to them as affiliates. We are the technology, accounting, human resources, legal and facilities teams devoted to them.

What’s a common attribute amongst 14 West employees?

The preeminent traits seem to be a desire to learn and curiosity. If you are willing to work hard and want to understand how 14 West works, how The Agora Companies make their money, how things are done and how to contribute new ideas, you’ll be rewarded and will move up quickly. One thing that is expected of everyone that walks in here is you need to raise your hand and you better have high expectations for yourself. If you’re waiting for someone to tell you what to do, that gets noticed very quickly and not in a good way.

What is the team working on at the moment?

We handle all of our enterprise data. A lot of our focus right now is in optimization and building world class tools for our affiliates. One specific project our team is working is developing a set of new self-service applications where instead of Agora affiliates reaching out to our team directly for data and reports, they’ll be able to source what they need on their own. We are developing a series of new, cutting-edge feed applications where data can be loaded in, reports can be generated on the fly and our developers can understand exactly what the affiliates most want.

How do 14 West employees stay connected and engaged with each other?

A lot of us travel to different conferences to develop our skills and that’s always a great way to reconnect in a more personal way with your colleagues.

We do a lot of volunteer work within the community right around us here in Baltimore. Aside from this, we take pride in having the best holiday parties — there have been people caught trying to sneak into them! We also do a lot of happy hours in the office (employees enter their preferred beer or wine via their Drizly account). 

What can new employees expect?

New employees can expect extensive training through 14 West’s learning and development division, which features hands-on classroom learning and online guided courses that ensure new hires have been inducted into the company through a mentored program. Otherwise, get ready to run with your ideas. We like big ideas and if you bring them to the table you better be ready to act on them, we’ll provide the resources to drive it.

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