14 West | Scrum Master - Technical.ly

Scrum Master

  • Location

    Baltimore, MD 21201

  • Category

    Ops / PM

14 West is looking for a talented Scrum Master to join its technology team.  This is a role that acts as the agile process owner for business and technology teams in building enterprise class data solutions.  The Scrum Master will work closely with the assigned scrum team(s) to maximize the business value delivered.

This person will  be accountable for working effectively with technical leadership and product owners, and will also drive the appropriate agile ceremonies to increase team effectiveness and efficiency within the business services arm of a global enterprise.

In this position you will have an opportunity to impact delivery of solutions using the latest technology platforms and techniques in an environment that promotes thinking outside of the box.

In 2016 and 2017, 14 West was voted one of Baltimore’s Top Workplaces by The Baltimore Sun.

You can learn more about life at 14 West by checking out our WestWord blog.


  • Acts as a buffer between the team and process overhead, so each team member can focus on the timely delivery of the project goals.
  • Shield the team from interruptions and remove obstacles that may impact the delivery of the product.
  • Keep stakeholders, collaborates, and other interested parties well-informed of the team progress and activities.
  • Manage the release process by coordinating with developers, stakeholders, and QA to ensure a smooth process.
  • Conduct daily stand-up meetings, schedule and facilitate ceremonies, daily scrum, sprint planning, sprint demo, retrospective, etc.
  • Provide updates and guidance to the team and product owners using Burndown and Velocity Charts.
  • Monitor team health using periodic checks to maintain and/or increase team performance.
  • Work with Product Owner to properly manage the backlog and aid in determination of suitable commitments for backlog items and sprints.
  • Effectively inform Product Owner, stakeholders, and other interested parties of the scrum teams progress and activities.
  • Receive coaching and mentorship from more experienced scrum masters in the effective use of agile methodologies.
  • Perform other duties as assigned.


  • Bachelor’s degree in Computer Science, Communication, Engineering, or a related discipline or an equivalent combination of education and experience.
  • 4 years’ experience managing both Kanban and Scrum teams.
  • 4 years’ experience implementing and utilizing Agile methodologies in direct support of technology programs.
  • CSM or equivalent certification.
  • Demonstrated ability to successfully drive the agile processes across multiple scrum teams.
  • Demonstrated ability to develop a strong understanding of the business and technical value delivered by supported scrum teams.
  • Demonstrated ability to drive continuous improvement of scrum team performance regarding estimation, ability to meet/exceed sprint objectives, etc.
  • Expertise with JIRA, Confluence, and the rest of the Atlassian suite and using JIRA’s Agile performance metrics to drive accountability and continuous improvement.
  • Strong verbal, written, interpersonal communication and negotiation skills.
  • Familiarity with common Agile practices.
  • Understanding of basic fundamentals of iterative development as well as backlog tracking and task definition.
  • Experience working with development products and teams.
  • Ability to rapidly prioritize competing requirements.
  • Attention to detail, quick learner, have a positive attitude, ability to multi-task, self-motivated and able to work in a fast-paced environment.

Preferred Qualifications

  • DevOps experience is a plus.
  • Scaled Agile (SAFe) exposure.
  • Digital/web application experience.

If interested, please submit a resume and cover letter to the link provided.

About Us

About 14 West

14 West is the business services arm of The Agora, a network for more than 40 of the world’s most innovative media and marketing companies. By relying on us, The Agora Companies enjoy the unique luxury of focusing on the work they want to do… not the work they have to do. We share a history and a heritage with the businesses we support, and custom tailor our administrative and technical strategies to suit them. We believe passion is a critical ingredient in the services we provide. And we strive to deliver leading-edge yet sustainable solutions that promote perpetual growth.

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