14 West | Director of Software Development & Platform - Technical.ly

Director of Software Development & Platform

14 West |  Baltimore | Dev / Eng

Job Description
Perks + Benefits
Company Culture
Technical.ly Coverage

14 West is seeking an experienced and hands-on Director of Software Development & Platform. This person will build, lead, and mentor the software development teams. The Director of Software Development & Platform will two main areas of responsibility:

  • Leading the team and setting the vision & strategy for build out of the enterprise service platform
  • Building and leading a team of high performing QA, Devops, and software developers to drive overall architecture and standards across the organization

They’ll work closely with our product and leadership teams to develop appropriate solutions for our stakeholders. Responsibilities include oversight of solution architecture, establishing patterns and best practices, supporting the Agile transformation, improving quality, building a DevOps culture, optimizing team performance, and improving operational processes.

In 2016, 2017, 2018, and 2019, 14 West was voted one of Baltimore’s Top Workplaces by The Baltimore Sun. You can learn more about life at 14 West by checking out our WestWord blog.

Responsibilities

  • Guides the strategic design and architecture of new and existing systems across multiple environments and business units in line with the corporate objectives and principles
  • Driving the adoption of an Agile and DevOps culture throughout the team
  • Owns the QA and QA automation function for the organization
  • Establishing and implementing standards for technical design and architecture
  • Sets high level direction based on knowledge of industry trends, technology standards, and alignment to our business
  • Building rapport with and learning the intricacies of our client businesses
  • Providing leadership, mentoring, learning and development opportunities to team
  • Holding team accountable to the technical direction as established by the CTO
  • Help build the team with talented individuals that fit technically and culturally

Qualifications

  • 8+ years of software engineering experience
  • Experience building high performance enterprise API service platforms integrating with back-end CRM/ERP
  • Strong architectural background (must have broad experience in multiple languages, platforms, databases etc.)
  • Experience of domain driven design is desirable
  • 5+ years of people management experience and effectively mentoring senior leaders
  • Experience and expertise with Agile & DevOps methodologies and tools
  • Experience of working in markets outside the US with remote teams & clients
  • Expert in working within cloud-native environments (AWS, Azure)
  • Experience working in containerized environments (Openshift preferred)
  • Ability to develop and leverage strategic business relationships across the organization and externally
  • Experience in leading a high growth tech organization and wearing multiple hats
  • Open to international travel 4-5 times per year

We offer a wide variety of benefits, programs, and services to our employees, including:

  • Medical, vision, and dental insurance plans.
  • Employer-subsidized parking.
  • 401(k) plan with employer matching.
  • Generous vacation time and paid holidays.
  • Fitness programs and discounts.
  • Casual dress code.

About 14 West

14 West exists to support entrepreneurs, to promote the growth and protection of their businesses, and to provide them with the resources they need to be great workplaces that attract and retain exceptional talent.

 

By relying on us, our clients enjoy the unique luxury of focusing on their passion… and we get to focus on ours. We take a custom-tailored approach to every solution for every client. We believe passion is a critical ingredient in the services we provide. And we strive to deliver leading-edge yet sustainable strategies that promote perpetual growth.

 

14 West is an Equal Opportunity Employer and complies with all applicable Federal, State and local employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. Applicants with disabilities who require a reasonable accommodation to participate in the application and/or interview process may contact us at here@14west.us to arrange for such accommodation.

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Health & Wellness Benefits
  • Dental
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Onsite Gym
  • Vision
  • Wellness Programs
Parental Benefits
  • Generous Parental Leave
Perks & Discounts
  • Casual Dress
  • Company Outings
  • Snacks
  • Special Discounts
Professional Development
  • Online Trainings
Retirement & Stock Options Benefits
  • 401K
Vacation & Time Off Benefits
  • Generous PTO
  • Paid Holidays
  • Paid Sick Days

What’s it like to work at 14 West in Baltimore?

Missing a day in the office at 14 West makes you feel as if you’ve missed out. We have a great group of really smart and motivated people that come up with truly brilliant solutions to the challenges we face in the publishing and subscription services we enable. This being said, the office is totally casual — people bring their dogs to work and there’s work/life balance in that you can work remotely if needed.

Our offices are beautiful. They make up a campus of 12 individual buildings in the Mount Vernon neighborhood of Baltimore. In the summertime when we have interns working with us it starts to feel like a college campus as you see the interns going from building to building with their backpacks. The buildings are a mix of incredible historic homes and some modern construction. We sit in massive open offices that carry mixes of the functional roles; this enables cross collaboration. You can stand up and go talk to anybody, you don’t have to set up formal meetings. It’s open and easy, and that’s how we’re able to move so quickly to get things done each day.

Who is 14 West and what do you do?

14 West is the backbone of The Agora; a network for over forty companies in publishing and direct marketing that exist across 17 countries. The various companies span from Money Map Press to The Oxford Club and the very first of The Agora Companies, International Living (now based in Waterford, Ireland). At 14 West, we are a centralized service provider that enables the growth and innovation of all these different niche companies; internally we refer to them as affiliates. We are the technology, accounting, human resources, legal and facilities teams devoted to them.

What’s a common attribute amongst 14 West employees?

The preeminent traits seem to be a desire to learn and curiosity. If you are willing to work hard and want to understand how 14 West works, how The Agora Companies make their money, how things are done and how to contribute new ideas, you’ll be rewarded and will move up quickly. One thing that is expected of everyone that walks in here is you need to raise your hand and you better have high expectations for yourself. If you’re waiting for someone to tell you what to do, that gets noticed very quickly and not in a good way.

What is the team working on at the moment?

We handle all of our enterprise data. A lot of our focus right now is in optimization and building world class tools for our affiliates. One specific project our team is working is developing a set of new self-service applications where instead of Agora affiliates reaching out to our team directly for data and reports, they’ll be able to source what they need on their own. We are developing a series of new, cutting-edge feed applications where data can be loaded in, reports can be generated on the fly and our developers can understand exactly what the affiliates most want.

How do 14 West employees stay connected and engaged with each other?

A lot of us travel to different conferences to develop our skills and that’s always a great way to reconnect in a more personal way with your colleagues.

We do a lot of volunteer work within the community right around us here in Baltimore. Aside from this, we take pride in having the best holiday parties — there have been people caught trying to sneak into them! We also do a lot of happy hours in the office (employees enter their preferred beer or wine via their Drizly account). 

What can new employees expect?

New employees can expect extensive training through 14 West’s learning and development division, which features hands-on classroom learning and online guided courses that ensure new hires have been inducted into the company through a mentored program. Otherwise, get ready to run with your ideas. We like big ideas and if you bring them to the table you better be ready to act on them, we’ll provide the resources to drive it.

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