14 West, an Agora Company, is looking for a Cloud Infrastructure Engineer to support our growing Server Operations team. In 2016 and 2017, 14 West was voted one of Baltimore’s Top Workplaces by The Baltimore Sun. This role is based on The Agora’s main campus – where every day, roughly 1,200 people work as part of the organization. Set in Baltimore City’s historic and cultural hub Called Mount Vernon, there is no shortage of opportunities to feed your imagination there. The neighborhood is also home to institutions such as the Walters Art Museum, the Peabody Library, and Baltimore School for the Arts. The Mount Vernon campus is also rich in diversity and offers access to an abundance of unique restaurants, retailers, galleries, and nightlife destinations.
The ideal candidate for this position is disciplined, commands high attention to detail, and has exposure to server, network, and storage infrastructure components, the VMware suite of technologies, and expertise in Amazon Web Services. The position requires the engineer to perform duties primarily in Amazon Web Services across a wide range of services and work with stakeholders on integration between Amazon Web Services and on-premises environment. The candidate should also be comfortable working in Linux, Windows Server, and VMware virtual environments while having working knowledge of and experience with server lifecycle management. Experience meeting deadlines and conveying information clearly is necessary.
The Cloud Infrastructure Engineer will be responsible for the design, build, maintenance, and troubleshooting of public cloud infrastructure and related systems. This position has a strong focus on the server and storage side of the cloud compute infrastructure. As the primary cloud engineer for the infrastructure engineering team, you will collaborate with other highly skilled technical staff who are responsible for the engineering of cloud compute, storage, backup and OS / application layers of hosting infrastructure and internal systems. This hands-on technical role will require daily interaction with cloud compute platforms and their related systems. The key skills you will use daily are leadership, time management, work management, technical troubleshooting skills, technology stack knowledge, problem solving skills, and customer service expertise.
This individual will demonstrate proven extensive knowledge with leading and managing Private, Public, or Hybrid Cloud Environment(s), which Includes the following:
Desired Qualifications and Skills
We offer a wide variety of benefits, programs, and services to our employees, including:
You can learn more about life at 14 West by checking out our WestWord blog.
At 14 West, employees and their career path are front and center. And often, teammates break the mold.
“You don’t have to have a degree from MIT or have X years of experience,” said Jennifer DiFolco, Director of Talent Acquisition for 14 West. “If you can show us what you’ve done, on your own or with a group of friends in your garage, and if we can see that you’ve got the skills to translate that into our world, some of our best hires have come from that.”
Director of Development, Cory Chambers knows of this first hand. “My personal story is they gave me an opportunity when no one else would,” he said.
When Chambers graduated from college, he couldn’t find an engineering job. He felt that no one would take a chance on a junior developer.
But 14 West did.
After he was hired, Chambers was promoted to a management position within nine months. And the company asked him how they could find and coach more junior developers like him. “At the rate in which we’ve grown, I now manage a team of about nine or 10 people and we’re still adding to that,” he said.
14 West also hosts an extensive internship program, wherein 26 to 28 interns come in for orientation each May. The internship program includes big outings such as sailing, team building activities, and real world experience in an elite and growing enterprise.
It’s a demonstrated set of values — focused on people — that extends to the company’s philanthropic approach, as well.
The company has set up a philanthropic newsletter that reaches out to employees wanting to volunteer with one of 40 non-profit organizations the company is in touch with. This includes food drives, toy drives, monthly volunteer activities, toy and food distribution following the drives, and monthly visits to Our Daily Bread, a Baltimore-based hot meal program and employment center.
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