MACXF Quarterly Summit Event

Mid-Atlantic CX Forum Quarterly Summit: Breaking Down the Critical Components of AI in CX

Join us for our highly anticipated quarterly summit, where we'll dive deep into the critical components of implementing AI in Customer Experience (CX). This exclusive event features member roundtables led by industry thought leaders and our Advisory Board members. Exchange of ideas and lessons learned, drawing tactical value from peer discussions

Key Focus Areas:

• Change Management: Navigating the organizational shifts required for AI integration
• Talent Strategy & Upskilling: Preparing your workforce for the AI-driven future of CX
• Data Governance and Security: Ensuring responsible AI use while protecting customer data
• ROI/Use Case Scenarios: Exploring practical applications of AI in various CX context

Event Highlights:

• Dedicated networking time to connect with peers and industry leaders
• Participation in two roundtables of your choice, allowing for in-depth exploration of topics that matter most to you
• Exchange of ideas and lessons learned, drawing tactical value from peer discussions

Don't miss this opportunity to engage with fellow CX professionals, gain insights from experts, and shape the future of AI in CX. Register now to secure your spot at the forefront of innovation!