Ken Brock is a continuity expert for PenFed Credit Union with an extensive background in operational risk, disaster recovery and third-party vendor management. His experience includes managing data infrastructures for highly regulated and information-sensitive industries and effectively leading cross-functional teams and communicating initiatives to regulators, key stakeholders and executive leadership.
Ken Brock, director of operational risk management at McLean, Virginia-based PenFed Credit Union, discusses its localized plan to return to the office safely via a hybrid model of remote and in-person work.
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