Diversity & Inclusion
COVID-19 / Digital access / Internet

Comcast is offering 2 months of free internet through its Internet Essentials program

Those who apply and are approved could get their installation materials in the next seven to 10 business days.

Brian Roberts (far left) sits on a panel about new media at The Cable Show.

To help low-income families stay connected to updates about the COVID-19 pandemic, Comcast is giving away two months of free internet services through its Internet Essentials program for eligible households that sign up starting Monday, March 16.

The broadcast company said it would also be increasing the speed of the program to 25 Mbps downloads, and 3 Mbps uploads for all new and existing Internet Essentials customers.

Internet Essentials offers a range of communities, including low-income families, veterans and people with disabilities, a $10-per-month internet plan and the option to purchase a computer for $150.

After new customers sign up, they will receive a free self-install kit and Wi-Fi router. New customers will get two months of free service and can choose to cancel at any time, Comcast announced.

Those who apply starting Monday will move through the qualification process if they are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others. Applicants must not owe debt to Comcast that’s less than a year old and must not have been subscribed to Comcast internet in the past 90 days.

If approved, households will receive their kits in seven to 10 business days, Comcast said.

Over the next 60 days, Comcast has also opened up its Xfinity Wi-Fi free to for public use and paused its data plan, so everyone will have access to unlimited data. The company said it will also not disconnect any customers’ internet during this time or issue late fees.

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