Anyone looking for a new job will tell you that it is neither fun nor easy — at times, it can feel like pulling teeth.
For Eli Salls, that wasn’t the case. He found a position he wanted on Technical.ly’s job board, applied in minutes and was in touch with the company days later. Today, he’s thrilled to be a part of the team at Kleer, where he serves as a sales development representative (SDR).
Kleer builds cloud-based software that helps dental practices create fully customized care plans that they offer directly to patients as a subscription-style care membership without interference from insurance carriers. Based in Wayne, Pennsylvania, the platform is used by thousands of dentists across all 50 states. The company has used Technical.ly’s Talent Pro platform since late 2021 to promote its open roles and highlight its culture through articles featuring its employees, its Culture Page and job posts — like the one that caught Eli’s attention.
We recently reached out to Eli to learn more about his role and his journey to joining the Kleer team.
What is your current role, and what are your day-to-day tasks and responsibilities like?
I am an SDR. We are responsible for outbound prospecting and moving leads through the pipeline by way of a variety of different means such as email, phone calls and social media messaging. We’re also responsible for qualifying the leads that we interact with, and once we have qualified them as a potential good fit for our service, we try to push them further down the sales funnel, attempting to book a demo of our software between the dental staff and one of our account executives.
In most cases, we are the first people [at Kleer] that potential customers talk to. Yes, a big part of our job is to ensure they are a good fit for our product and that they have a basic understanding of what we offer before they get a more robust explanation of the product during a demo, but we’re also responsible for creating the most positive first impression possible. We want to jumpstart a great relationship with our prospective customers from the very first interaction … and that really starts with us.
What was your background before joining Kleer?
Before joining Kleer, I worked in the child welfare sector for over five years. Most of my time in this field was spent at a residential children’s center in Upstate New York. It was a very challenging job but very rewarding. It gave me so many skills that I believe can be translated to many different careers and roles. I then moved to Philadelphia and started working in the SaaS sales field [at a different company] as an outside sales representative in early 2020, right before the pandemic started.
Having just started a new career while navigating a very unique environment brought on by COVID was very difficult at first, both personally and professionally, but I believe it taught me so many valuable lessons around time management, communication and work-life balance that I will value for the rest of my career.
How would you describe the work environment and culture at Kleer?
The work environment and culture at Kleer is honestly amazing. It is a very tight-knit group of individuals that share a passion for disrupting the dental insurance industry, helping so many people across the country get more affordable access to care, and making this company the best it possibly can be. From the very first day I walked into the office, everyone was so welcoming and warm, and I could tell they truly believed in the work they were doing. Everyone from the leadership team down is extremely transparent and approachable and takes the time to talk to and listen to each and every one of their employees. Kleer has also been extremely accommodating and flexible around a blended work-from-home/office work environment. Office attendance is completely voluntary, but I have found myself coming in whenever possible because of the positive atmosphere and support.
Also, I would be remiss if I did not mention the great working relationship I have with my direct supervisor and the mentoring he has provided me while I have started my role. More than anything, though, Kleer is a fun place to work. Everyone understands what they need to do and gets it done while still having a good time with one another. Since I started, we have had regular office happy hours as well as an offsite bowling event, and we have a baseball game and tailgate on the schedule for June. I can honestly say I look forward to going into the office each day.
What are you excited about most in your new role?
I am most excited for the opportunities that this new role will offer me. The way that this company is currently positioned in the market, paired with the great minds on the team, create an environment for immense growth and opportunity in the coming years. This is really a company that can give you what you put into it.
I have already been invited to attend a conference in Scottsdale, Arizona to represent the company and connect with potential clients. I feel true ownership in my career growth, and I can feel the impact that my actions have on the success of Kleer.
Also, it is a company that is set out to do good and positively affect the lives of individuals that may not have access to quality, affordable dental coverage. I feel good about the work I’m doing both personally and professionally.
What interests/hobbies/activities do you enjoy outside of work?
Outside of work, I enjoy socializing with friends, cooking, working out and playing video games. I am currently the catcher for a men’s league baseball team. I enjoy reading (mostly fiction) and trying new restaurants around the city. I also like to listen to, and occasionally make, music. I also love to get into nature and go fishing.
What part did Technical.ly play in your job search?
Technical.ly played a huge part in my job search. I first heard about Technical.ly when moving to Philadelphia at the end of 2019. I asked one of my good friends, who has been very involved in the Philadelphia startup scene, where I should look for jobs as I made my transition to a new city and career. His first answer was Technical.ly. I happened to have an opportunity fall in my lap shortly thereafter, so I did not utilize the site at that time but kept it in the back of my mind.
When looking for a new job in January of this year, I remembered my friend’s recommendation to check Technical.ly’s job board regularly for new positions in the tech and startup field. I found the posting for the SDR position with Kleer, and it took me mere minutes to apply. Within a day, I had connected with someone at Kleer and scheduled my initial phone screening. The rest, as they say, is history.
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