The city has a new web platform to find out what residents want from their government.
On Wednesday, Mayor Catherine Pugh announced that Open City Hall is live on the city’s website.
The platform from Peak Democracy offers surveys that allow residents to weigh in on their views and priorities. All city departments will be able to use the platform to poll residents, but it’s starting in three areas.
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- Pugh’s office wants to know what three questions residents want to ask the mayor.
- Police are using it to gather feedback on what residents want to see from reform efforts. “We may think we know what folks want from time to time, but unless we engage with people we really don’t know,” Police Commissioner Kevin Davis said.
- The Baltimore City Health Department is seeking views on equity issues, and the role that health plays in issues such as violence, addiction and housing.
“We know that there are neighborhoods in our city that are just a few miles apart where the life expectancy can differ by 20 years, and yet we also have the medical institutions in the world that are right here in our backyard,” said Health Commissioner Leana Wen. “So we know that health is not just about the healthcare that you get.”
The surveys last for a set time, and city agencies can also post their own responses once they are complete.
The new platform follows the rollout in the last few weeks of online tools to find a towed car and get a housing permit.
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