Grace Shallow, Author at Technical.ly Baltimore

Grace Shallow

Photo of Grace Shallow

Grace Shallow is a freelance journalist based in Philadelphia. Her work has been published by outlets such as The Philadelphia Inquirer and Daily News, Generocity, Billy Penn, PlanPhilly and Alphr.com, and she is the former investigations editor at The Temple News. She loves writing about health and people helping other people — before, after and while she drinks coffee.

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Making accessibility the ‘ethos’ of Baltimore’s social services network software development

Apr. 15, 2021 7:03 am

Making accessibility the ‘ethos’ of Baltimore’s social services network

How the Baltimore City Health Department partnered with SmartLogic to improve search and usability on its CHARMCare site.

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