The arrival of dockless transportation options in Baltimore over the summer provided new options for commuters, and the city government with a chance to break from its bikeshare program.
The dockless options paved the way for e-scooters from Bird and Lime which immediately became popular downtown, as well as the recent debut of Lime’s e-bikes. There was also a new transit tech feature, as Lime and Google Maps collaborated to add nearby scooters as a navigation option.
But a few months in, it’s worth remembering that the new options are an experiment of sorts in and of itself. The companies are operating under a six-month pilot agreement with the city’s transportation department.
That means it will be re-evaluated at the end of February, and like any outfit doing user testing on a new product the city is seeking opinions from the public. To collect feedback about the program, DOT released a new survey.
It is important for us to hear from everyone how our mobility options are serving the Baltimore Community and the Dockless Vehicle Pilot Program. Please share our survey, we want to hear from everyone! https://t.co/rJfIfRIaLQ pic.twitter.com/GiiJWbVYZl
— Baltimore City DOT (@BmoreCityDOT) December 24, 2018
“Total response of from all participants may be shared in an evaluation report and be used to help shape DOT services in the future,” DOT states.
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