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Philadelphia 311

Philly 311 mobile app launches foreign language feature civic

Jul. 17, 2013 11:03 am

Philly 311 mobile app launches foreign language feature

Available in five languages, the foreign language widget offers information on translation services, interacting with city government, community resources such as the Welcoming Center for New Pennsylvanians and the Pennsylvania Immigrant and Citizenship Coalition and more.
Phind It for Me: Voxeo developer Mark Headd launches city service location tool [VIDEO] dev

Jun. 1, 2011 11:02 am

Phind It for Me: Voxeo developer Mark Headd launches city service location tool [VIDEO]

The developer behind a new text messaging service aimed at reducing 311 call volume was a Division II All American gymnast in 1990. That gives him his balance. How to use Phind It For Me in Philadelphia Text an address, like “1515 Market Street, Philadelphia” to (267) 293-9385 Include one of these initial hashtags: #fire_stations […]
Three steps for the City of Philadelphia to have clear path for releasing data, says interim CTO Tommy Jones uncategorized

Apr. 4, 2011 10:00 am

Three steps for the City of Philadelphia to have clear path for releasing data, says interim CTO Tommy Jones

Tommy Jones, the City of Philadelphia interim CTO,  is good with details. When Technically Philly asks about releasing data, instead of big vision, the former Washington D.C. deputy CTO gets right to the point. “In D.C., we put up 425 data sets from crime to procurement to health to insurance and any other topic. I […]
Jim Kenney, City Councilman, on Philly 311 today, tomorrow and what is holding it back

Feb. 25, 2011 4:05 pm

Jim Kenney, City Councilman, on Philly 311 today, tomorrow and what is holding it back

Councilman Jim Kenney wants another memo sent out. Just about from the start, for almost two and a half years, Kenney says he’s been requesting a monitor that would let him listen into randomized Philly 311 calls. “I don’t want to get someone in trouble,” he says. “It’s an issue of identifying a problem., finding […]
New York City Unveils Real-Time 311 Request Map

Feb. 22, 2011 9:30 am

New York City Unveils Real-Time 311 Request Map

From Government Technology: New York City has launched a new map to track citizens’ complaints and requests in real time as they’re entered through the city’s 311 service request program. The New York City Department of Information Technology and Telecommunications says that in addition to promoting transparency, the map has the potential to be an […]
Philly Post: Philly 311 – There’s no app for that civic

Jul. 13, 2010 1:00 pm

Philly Post: Philly 311 – There’s no app for that

Last week, while the City of Philadelphia was busy celebrating the country’s 234th birthday, another anniversary passed by with little fanfare. July 5 marked three months since the city announced it was developing its own 311 iPhone application to allow citizens to access city data on the go. It also marked the day the application […]
Five city departments and agencies that could use a Web overhaul uncategorized

Apr. 27, 2010 11:00 am

Five city departments and agencies that could use a Web overhaul

In an informal partnership with Philadelphia magazine‘s new Philly Post daily news blog, Technically Philly will be offering our insight on Philadelphia technology to a broader audience of tech-interested individuals every Tuesday. As is true of so much of our effort, this is yet another opportunity to voice the triumphs and concerns of the community […]
If we could design Philadelphia’s 311 iPhone App uncategorized

Apr. 6, 2010 10:45 am

If we could design Philadelphia’s 311 iPhone App

In an informal partnership with Philadelphia magazine‘s new Philly Post daily news blog, Technically Philly will be offering our insight on Philadelphia technology to a broader audience of tech-interested individuals every Tuesday. As is true of so much of our effort, this is yet another opportunity to voice the triumphs and concerns of the community […]
SeeClickFix visits Philadelphia to educate on civic issue tracking tool uncategorized

Nov. 24, 2009 8:30 am

SeeClickFix visits Philadelphia to educate on civic issue tracking tool

Philadelphia residents are logging into Connecticut-based technology to report non-emergency neighborhood issues. Last week, a representative of New Haven-based SeeClickFix travelled to Philadelphia to discuss the civic issue tracking tool with the Society Hill Civic Association, one of the newest adopters of the Web-based technology. [Full Disclosure: Technically Philly was introduced to SeeClickFix founder Ben […]