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- Comcast to close all its California call centers [Sacramento Bee] “Earlier in the day, citing the state’s “high cost of doing business,” a regional Comcast official said the company’s Natomas, Livermore and Morgan Hill call centers will be shuttered on Nov. 30. Overall, about 1,000 jobs will be relocated to existing centers in Portland, Seattle and Denver. But hours later, after state Senate President Pro Tem Darrell Steinberg, D-Sacramento, and the Governor’s Office interceded, Comcast backtracked, saying its initial reasons were ‘incorrect.’ Instead, it said the California closures were needed for cost efficiencies and to consolidate its Western call centers from 13 to 10, based on customer needs, ‘rather than geography.'”
- Comcast Employee Tells World He Hates His Job In Reddit AMA Post [Huffington Post]
- Comcast Internet Essentials launches year two: low-cost web-access program aims to rebound locally [VIDEO] [Technically Philly]
- Comcast data caps hit test cities, range from 300GB to 600GB [Ars Technica] “Comcast has now revealed some details on how those caps are being implemented as they hit test cities. The caps began in Nashville, Tennessee, on August 1, and go into place in Tucson, Arizona, on October 1. In Tucson, customers are getting at least 300GB, as promised, and can get up to 600GB if they pay for the Extreme 105 service, which offers 105Mbps download speed.”
- Comcast CFO Says Big Cable Deals Thing of the Past [Wall Street Journal] “‘We frankly would rather buy back stock’ rather than buy smaller players said Comcast CFO Michael Angelakis at a Goldman Sachs conference.”
- How the U.S. is winning the race to next-gen Internet [PCWorld] “One sign of U.S. progress in IPv6 is that there are now three U.S. carriers – Verizon Wireless, AT&T and Comcast – that are among the top six ISPs carrying the majority of the world’s IPv6 traffic. Around 15% of Verizon Wireless customers, 6% of AT&T’s DSL customers and 2.5% of Comcast broadband customers are using IPv6.”
- Comcast Delivers Fastest Internet and Fastest In-home WiFi With Extreme 305 and New Xfinity Wireless Gateway [Investors.com]