Technical.ly Baltimore

Civic

Dec. 9, 2013 11:15 am

MD health exchange website had ‘more user problems’ than hoped: Martin O’Malley

Technical problems have hobbled the rollout of Maryland Health Connection, the state’s health insurance exchange website that launched Oct. 1 with the rollout of the Affordable Care Act.

Fighting among contractors compounded the problems of Maryland’s exchange before Oct. 1. But more troublesome, as the Baltimore Sun reports, was that insufficient time was devoted toward testing the exchange website prior to launch — a site that required “an aging state Medicaid computer system … to be integrated into the exchange.”

“We had more user glitches and user problems than we had hoped,” Maryland governor Martin O’Malley told the Sun.

Read the full story at the Baltimore Sun.

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