Constructive criticism makes you smarter when you respond. ‘Corrosive’ criticism is only meant to stop you from acting, not improve your outcome.
That was the heart of the keynote address from academic, public intellectual and new media thinker Clay Shirky at the first ever Code for America Summit held in San Francisco last week.
Civic technology leaders from around the country spoke, including Shirky, whose address hit on the subject often.
“The outcome of a hackathon isn’t a solution. The outcome is a better understanding of a problem,” he said.
Of resistance to big new ideas: “They say ‘That won’t work,’ and then it works. That won’t last, and then it lasts. That won’t scale, and then it scales. Then we realize it’s embedded.”